Ian A.

Top Rated Project Manager, Market Researcher, and ESL Instructor with 15+ years of professional experience supporting businesses, teams, and individuals across a variety of industries. I help organizations stay organized, make informed decisions through research, and improve communication through clear and engaging English instruction. My background includes extensive experience in operations support, project coordination, administrative management, and research, allowing me to provide reliable, detail-oriented support to businesses and entrepreneurs worldwide. Project Management & Operations Support I assist businesses with managing projects, coordinating tasks, and ensuring deadlines are met. I bring a structured and organized approach that helps teams stay focused and productive. Services include: • Project coordination and tracking • Workflow organisation and documentation • Executive and administrative support • Calendar, inbox, and meeting management • Data analysis and reporting • Team communication and task follow-up Market Research & Business Research I provide structured and reliable research to help businesses understand markets, competitors, and opportunities. Services include: • Market and industry research • Competitor analysis • Product and consumer research • Data collection and reporting • Online research and insights summaries All research is delivered in clear, organised reports designed to support business decision-making. ESL & English Conversation Coaching I also work with professionals and students who want to improve their English communication skills for work, study, or daily conversation. Lessons focus on: • Conversational English • Business communication • Pronunciation and confidence • Interview and workplace English • Practical real-world speaking skills My approach is supportive, engaging, and tailored to each learner’s goals. Tools & Systems Experience working with tools including: • Google Workspace • Microsoft Office • Asana / Trello / ClickUp • Zoom / Slack / Teams • Online research databases and reporting tools What Clients Can Expect ✔ Clear communication ✔ Strong attention to detail ✔ Reliable and professional delivery ✔ Structured, well-organized work ✔ A collaborative and solution-focused approach If you're looking for a dependable professional to support your business operations, research needs, or English learning goals, I would be happy to work with you.