Ali S.

🏆 Top Rated | ✅ 100% Job Success Score (JSS) 💰 $10K+ earned | 💼 19 total jobs | ⏱️ 860 hours on Upwork I build CRM automations and AI voice agents that connect calls, lead capture, appointment booking, and follow-up so your team can spend less time on manual updates and more time on customers. Need an AI receptionist connected to GoHighLevel, a cleaner CRM pipeline, or reliable follow-up workflows? I can help scope, build, test, and troubleshoot the system. AI VOICE AGENTS & RECEPTIONISTS • Retell AI and Vapi voice agents, with Twilio, calendar, and CRM integrations • Inbound call flows, lead qualification, appointment booking, and human handoff • Knowledge-based answers, call summaries, and CRM contact updates • Follow-up workflows connected to pipelines and team notifications CRM AUTOMATION: GOHIGHLEVEL & HUBSPOT • CRM setup, pipeline stages, custom fields, tags, and lead routing • Lead capture forms, booking calendars, and connected sales funnels • Email/SMS follow-up, appointment reminders, reactivation, and missed-call workflows • CRM migration, data mapping, duplicate prevention, workflow audits, and troubleshooting WORKFLOW AUTOMATION & API INTEGRATIONS • n8n, Make, and Zapier workflows connecting your existing tools • REST APIs, webhooks, data synchronization, validation, and error handling • OpenAI-powered assistants and business workflows using approved data and tools • Workato proofs of concept for lead validation, duplicate-safe contact updates, and retry/error handling RELEVANT PORTFOLIO • GoHighLevel CRM, Sales Automation & AI Lead Management • GoHighLevel Automotive CRM & AI Receptionist Automation • WhatsApp AI booking assistant for a dental clinic • Workato Lead Intake & CRM Sync a self-initiated sandbox demo using synthetic data, with five tested scenarios HOW I WORK I start by mapping your current process, tools, and desired result. We agree on scope and acceptance tests, then I build, test normal and failure cases, and provide a walkthrough and clear handover notes. Larger builds can be split into milestones; ongoing support is scoped separately. Not sure where to start? Book a 30- or 60-minute AI voice agent and CRM consultation for a focused workflow review and practical next steps. Implementation is a separate service. Send me your current CRM, voice-agent tools, and the workflow you want to improve. I’ll help define a useful first milestone and a clear delivery plan.