Skip to content
BackNov 7
Emmanuel P.
Upwork badge

Emmanuel P.

Customer Service Expert

Need a Rockstar Happiness Support that can help with a little bit of everything? 🌟 10 years of eCommerce Virtual Assistance Experience 🥇 100% Job Success Score (Top Rated Plus) ⏰ 13385+ Upwork hours ⭐️ Fluent English verbal & written communication skills 💯 100% Success Rate ✅ Available to work in EST, PST, or CST time zone Thank you for your time reading my profile. Over a decade, I have gained a wide range of experience in different kinds of eCommerce. I have years of experience in helpdesk platforms such as Zendesk/Freshdesk/Gorgias/Salesforce. Have a great experience using Shopify and its extensions. ✔️CRM's Zendesk - Freshdesk - Gorgias - Salesforce ✔️Ecommerce platforms Shopify I can work from Monday to Sunday from 09:00 a.m. to 05:00 p.m. CST or any time you prefer. Being a passionate, trustworthy, and diligent individual is my core for having a decade of experience giving high-quality service to various multinational companies. I am proficient in communicating with clients over the phone, email, social media, and many more platforms for multinational companies. I am still avid to learn more and use any new tools that get the job done well. I look forward to working with you in providing excellent customer service and anything else you may need help with! "There are no shortcuts to success!"

🇵🇭Calapan City, Philippines$12/hr100% JSS5.00 (6)Since Jun 2017

Earnings and projects

MRR
$2.2k

Last 6 months ÷ 6

World#20,104 / 412k
🇵🇭Country#2,063 / 56.3k
Revenue, last 30 days
$2.4k

Last 6 months: $13k

World#17,219 / 412k
🇵🇭Country#1,728 / 56.3k
Total earnings
$119k

Billed in all: $131k

World#31,842 / 412k
🇵🇭Country#3,784 / 56.3k
Per project
$9.9k

$3.3k in the last 6 months

World#16,063 / 412k
🇵🇭Country#3,719 / 56.3k
Projects, last 6 months
4
0% fixed100% hourly
World#51,815 / 412k
🇵🇭Country#3,668 / 56.3k
Projects in all
12

Across 17 contracts

6% fixed94% hourly
World#183,651 / 412k
🇵🇭Country#15,258 / 56.3k

Earnings, last 30 days

$131k+$2.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$128k$130k$132kOct 8Oct 23Nov 7

Skill rankings: Top 3% in English

Ranked by MRR among everyone on Upwork with the skill.

  1. 2HappyFox11 freelancers · 🇵🇭 #1Top 18%
  2. #59Content Moderation1,144 freelancers · 🇵🇭 #23Top 5%
  3. #61Inbound Inquiry1,295 freelancers · 🇵🇭 #27Top 5%
  4. #324Salesforce3,758 freelancers · 🇵🇭 #62Top 9%
  5. #393Zendesk5,908 freelancers · 🇵🇭 #184Top 7%
  6. #472English17,148 freelancers · 🇵🇭 #74Top 3%
  7. #569Microsoft Office15,119 freelancers · 🇵🇭 #177Top 4%
  8. #597Online Chat Support11,527 freelancers · 🇵🇭 #324Top 5%