Ariel E.

With over 8 years of customer service experience, I specialize in e-commerce support for different Shopify stores. My experience includes handling customer inquiries through email and live chat, resolving order concerns, assisting with refunds, and providing professional assistance. I am proficient in CRM systems, including Intercom, Zendesk, Salesforce, and ACT, as well as Google Docs/Sheets and the MS Office Suite. I possess strong skills in communication, billing, troubleshooting, and resolving customer disputes, having successfully provided customer support for leading companies.