Raymond B.
Virtual Customer Service Rep, Excel Expert, & Virtual Assistant
5 Star Upwork Freelancer. 100% Job Success. Top Rated Plus. I am currently looking for full-time or part-time work, as a virtual assistant or virtual customer service representative or related job / position. I have worked as a customer service and tech support agent for Zendrop, Medhumor Medical Publications, Tokyo Techies, Verbalicity, Philadelphia Nanny Network and many other clients. I have also worked as a virtual assistant for MRA Property Management Inc, SG Consultants, High Thrive, GTA Mortgage Pros, Big4Bio and many other clients. I have worked as an excel expert, dealing with excel data cleaning and excel spreadsheet remake projects with Oxford Properties, FCR, BKC, TANigible Accounting and other clients. Able to cleanup, standardization, and consolidation of multiple Excel spreadsheets onto one spreadsheet. Have advanced Excel sheets skills, such as using filters, formulas, data validation, and VLOOKUP/XLOOKUP. I have experience in posting blogs, posting ads, managing calendars and booking appointments, managing and answering emails, booking travel, data research, transcribing, video conferencing moderating, copywriting, proofreading, light bookkeeping/accounting, and I have done many other variety of tasks. I am extremely proficient in all Microsoft Office programs and I have used Google Suites majority of the time. Intermediate in using Excel spreadsheets. I have use a variety of CMS tools, such as, Slack, Asana, Trello, Hubspot, Norton, Monday, and different Real Estate CMS platforms. I have a college degree in Instrumentation Engineering Technology. Finished first in the class and took other additional courses. I am confident that I can be an asset to different clients that need a reliable, hard working freelancer. I can provide a more detail CV when requested.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $21k
Billed in all: $168,059$168k
$1.2k in the last 6 months
Across 77 contracts
Earnings, last 30 days
Skill rankings: Top 1% in Email Support
Ranked by MRR among everyone on Upwork with the skill.
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- #87Google Workspace6,041 freelancers · 🇨🇦 #5Top 1%🇨🇦#5 of 72
- #88Amazon Seller Central2,914 freelancers · 🇨🇦 #2Top 3%🇨🇦#2 of 21
- #110Zendesk5,908 freelancers · 🇨🇦 #1Top 2%🇨🇦#1 of 54
- #125Management Skills6,116 freelancers · 🇨🇦 #1Top 2%🇨🇦#1 of 82
- #146Online Chat Support11,527 freelancers · 🇨🇦 #3Top 1%🇨🇦#3 of 60
- #174Email Support14,954 freelancers · 🇨🇦 #4Top 1%🇨🇦#4 of 107