Hannah T.

Fraud Review Analyst

12 years of experience in reviewing fraud claims of both debit and credit cardholders- from taking inbound calls of regular and VIP customers to taking escalated calls. I have handled both Personal and business accounts. Contributes to the profitability of the organization by doing a thorough review and investigation of cardholders’ fraud claims to recover losses from Chargebacks to Representments. 15 years total of work experience being a Customer Service Representative, Technical Support Representative, Reports Analyst in BPO industry and now working as Fraud Review Analyst for a mega bank.

🇵🇭Paranaque, Philippines$8/hr100% JSS5.00 (16)Since Jun 2017

Earnings and projects

MRR

$1,661$1.7k

Last 6 months ÷ 6

#28,540 / 412,022 / 412k

🇵🇭#3,898 / 56,319 / 56.3k

Revenue, last 30 days

$1,494$1.5k

Last 6 months: $10k

#29,852 / 412,022 / 412k

🇵🇭#4,798 / 56,319 / 56.3k

Total earnings

$128,825$129k

#28,895 / 412,022 / 412k

🇵🇭#3,259 / 56,319 / 56.3k

Per project

$8,588$8.6k

$3.3k in the last 6 months

#19,231 / 412,022 / 412k

🇵🇭#4,557 / 56,319 / 56.3k

Projects, last 6 months

0% fixed100% hourly

#66,479 / 412,022 / 412k

🇵🇭#5,298 / 56,319 / 56.3k

Projects in all

Across 17 contracts

0% fixed100% hourly

#161,377 / 412,022 / 412k

🇵🇭#12,950 / 56,319 / 56.3k

$129k+$1.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch

Skill rankings: Top 6% in Microsoft Office

Ranked by MRR among everyone on Upwork with the skill.

#98Visual Basic for Applications1,453 freelancers · 🇵🇭 #15Top 7%🇵🇭#15 of 209
#688Zendesk5,908 freelancers · 🇵🇭 #364Top 12%🇵🇭#364 of 2,921
#958Microsoft Office15,119 freelancers · 🇵🇭 #361Top 6%🇵🇭#361 of 5,200
#1,336Email Support14,954 freelancers · 🇵🇭 #779Top 9%🇵🇭#779 of 8,734

Hannah T.

Earnings and projects

Earnings, last 30 days