Hannah T.

Fraud Review Analyst

12 years of experience in reviewing fraud claims of both debit and credit cardholders- from taking inbound calls of regular and VIP customers to taking escalated calls. I have handled both Personal and business accounts. Contributes to the profitability of the organization by doing a thorough review and investigation of cardholders’ fraud claims to recover losses from Chargebacks to Representments. 15 years total of work experience being a Customer Service Representative, Technical Support Representative, Reports Analyst in BPO industry and now working as Fraud Review Analyst for a mega bank.