Sherry Laine L.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

I have several years of experience in customer service, virtual assistance, scheduling, dispatching, and appointment setting, with most of my experience supporting U.S.-based operations. I've worked in home services (electrical and plumbing), logistics, real estate, and healthcare-related accounts. In my recent roles, I've been responsible for scheduling appointments, coordinating with technicians, communicating with customers, managing calendars, updating CRM systems, and handling escalations. I've used tools such as Quo, Housecall Pro, Google Maps, Google Workspace, and Microsoft Office. What I believe I bring to this role is not just the ability to schedule appointments, but the ability to look at the bigger picture which are customer needs, technician availability, urgency, and operational impact and make decisions accordingly.