Debra P.

Operations Consultant - Workflow Design - Training Systems

I'm an operations and training specialist with experience improving workflows, strengthening team performance, and building systems that support clear, consistent delivery. I help teams with: - workflow mapping - SOP development - onboarding systems - training materials - Monday .com setup - process optimization I take on a limited number of freelance projects outside of my full-time role. I do not work with clients in my employer's industry, and I maintain strict boundaries around confidentiality and conflict of interest. My approach is clear, collaborative, and structured --with a focus on creating systems that reduce friction and improve performance.