Kevin B.

I help businesses stay organized, manage leads, maintain accurate data, and reduce repetitive administrative work. With 6+ years of virtual assistance experience and a background in insurance operations, customer support, data management, and administrative work, I can support the day-to-day tasks that keep your business running smoothly. My experience includes: • CRM and lead management • Data entry, cleaning, and validation • Google Sheets & Microsoft Excel • Email, chat, and customer support • Lead research and follow-ups • Appointment setting • Insurance quoting and lead support • Web research and online data collection • Administrative and operational support • WordPress content updates I'm also expanding my skills in AI-assisted workflows and business automation to help reduce repetitive tasks and improve productivity. I’m comfortable learning new platforms, following SOPs, handling confidential information, and working independently with minimal supervision. If you need someone reliable to keep your data organized, leads followed up, CRM updated, and administrative tasks under control, I’d be happy to help.