Micka Sanrei P.

I help U.S. pain management, mental health, and other medical practices with their day-to-day medical operations, patient access, and billing workflows. With a Bachelor of Science in Nursing and 10+ years of healthcare experience, I support medical practices from patient intake and insurance verification through claims, denials, insurance follow-up, payment posting, and reimbursement. I have experience working with different parts of a medical practice, so I understand how issues with eligibility, authorization, documentation, or claims can affect billing and reimbursement. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ### MEDICAL BILLING & REVENUE CYCLE MANAGEMENT • Medical Billing & RCM • Insurance Verification & Eligibility • Benefits Verification (VOB) • Prior Authorization & Referrals • Patient Registration & Intake • Charge Entry & Claims Review • Claims Submission & Follow-Up • Claim Rejections & Denials • Denial Management & Appeals Support • Accounts Receivable (A/R) Follow-Up • Payment Posting • ERA / EOB Review • Payment Reconciliation • Patient Billing Support • Payer Communication ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ### PATIENT ACCESS & FRONT DESK • Patient Intake & Registration • Appointment Scheduling • Provider Calendar Management • Patient & Provider Coordination • Insurance Eligibility Verification • Benefits Verification • Prior Authorization Tracking • Referral Coordination • Documentation Review • Front Desk Support • Patient Communication • EHR / EMR Administrative Support ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ### PAIN MANAGEMENT I have experience supporting pain management practices where scheduling, procedures, insurance requirements, prior authorizations, referrals, documentation, and billing all need to work together. • Procedure-based Scheduling • Insurance Verification & Benefits Review • Prior Authorization Coordination • Referral Tracking • Documentation & Billing Support • Claims & Denial Follow-Up • Insurance-related Patient Coordination • Revenue Cycle Support ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ### MENTAL HEALTH I also support mental health practices with administrative, patient access, and billing workflows. • Patient Scheduling • Patient Intake & Registration • Insurance Verification & Eligibility • Benefits Verification • Prior Authorization Support • Documentation & Billing Support • Claims & Insurance Follow-Up • Payment Posting • Denial & Reimbursement Follow-Up • Patient Communication ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ### SYSTEMS & PLATFORMS Mental Health: • Alma • Headway • Tebra • SimplePractice • Valant • Charm Other Medical Specialties: • DrChrono • Practice Fusion • athenaOne I am comfortable working across different EHR, EMR, practice management, scheduling, and billing platforms and can adapt to new systems as needed. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ### INSURANCE & PAYER PORTALS • Blue Cross Blue Shield (BCBS) • Availity • Optum Provider Express • UnitedHealthcare Link • Evernorth • Other payer and insurance portals Used for eligibility and benefits verification, claims follow-up, authorization-related tasks, and other revenue cycle workflows. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ### PRACTICE OPERATIONS • Practice Management Support • Workflow Organization • SOP Creation & Documentation • Provider Credentialing Coordination • Internal Task Tracking • Administrative Process Improvement • Billing Workflow Cleanup • Front Desk, Clinical & Billing Coordination • Day-to-Day Practice Operations ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ### WHAT YOU CAN EXPECT FROM ME I have a Bachelor of Science in Nursing and 10+ years of healthcare experience, with experience supporting U.S. medical practices. I am comfortable working independently and handling tasks that require attention to detail, follow-through, and coordination between patients, providers, insurance companies, and billing teams. I also look beyond the individual task. I pay attention to whether the patient was properly verified, whether an authorization is in place, whether a claim is ready for billing, whether a denial needs follow-up, and whether outstanding insurance payments are being addressed. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ### CORE EXPERTISE Medical VA | Patient Access | Medical Billing | Revenue Cycle Management (RCM) | Healthcare Operations | Medical Practice Management | Pain Management | Mental Health | Insurance Verification | Eligibility & Benefits | Verification of Benefits (VOB) | Prior Authorization | Claims Management | Claims Follow-Up | Denial Management | Appeals Support | Payment Posting | ERA / EOB | Accounts Receivable | A/R Follow-Up | Patient Intake | Appointment Scheduling | Front Desk Operations | EHR / EMR Support | HIPAA ━━━━━━ If you need help with medical billing, patient access, insurance verification, prior authorization, claims, denials, A/R follow-up, payment posting, or day-to-day medical practice operations, I can help keep the workflow organized and moving.