Manuel P.
Technical Support Representative
I’m a highly motivated and hardworking individual, who has more than seven years of experience as Technical Support. That includes my experience as HP Desktop Support, Broadband Help desk Specialist and IT Help desk Analyst. I developed my technical skills when I started working as HP Desktop Support, we troubleshoot both software and hardware issues arising from computer everyday use. As Broadband Help desk Specialist, we’re in-charge troubleshooting internet connection issues, modem and router setup and configuring email accounts on known email clients. Lastly, as part of IT Service Desk, we provide technical assistance on various applications used by clients and BPO’s.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $16k
Billed in all: $216,790$217k
$16k in the last 6 months
Across 13 contracts
Earnings, last 30 days
Skill rankings: Top 3% in Customer Support
Ranked by MRR among everyone on Upwork with the skill.
- #5Business Process Outsourcing IT Services88 freelancers · 🇵🇭 #5Top 6%🇵🇭#5 of 44
- #20Desktop Support317 freelancers · 🇵🇭 #5Top 6%🇵🇭#5 of 110
- #354Technical Support11,267 freelancers · 🇵🇭 #133Top 3%🇵🇭#133 of 6,366
- #571Customer Support20,101 freelancers · 🇵🇭 #215Top 3%🇵🇭#215 of 9,123