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Manuel P.

Manuel P.

Technical Support Representative

I’m a highly motivated and hardworking individual, who has more than seven years of experience as Technical Support. That includes my experience as HP Desktop Support, Broadband Help desk Specialist and IT Help desk Analyst. I developed my technical skills when I started working as HP Desktop Support, we troubleshoot both software and hardware issues arising from computer everyday use. As Broadband Help desk Specialist, we’re in-charge troubleshooting internet connection issues, modem and router setup and configuring email accounts on known email clients. Lastly, as part of IT Service Desk, we provide technical assistance on various applications used by clients and BPO’s.

🇵🇭Lipa City, Philippines$5/hr90% JSSSince Jul 2017

Earnings and projects

MRR
$2.7k

Last 6 months ÷ 6

World#14,484 / 412k
🇵🇭Country#1,090 / 56.3k
Revenue, last 30 days
$2.6k

Last 6 months: $16k

World#14,972 / 412k
🇵🇭Country#1,329 / 56.3k
Total earnings
$211k

Billed in all: $217k

World#14,051 / 412k
🇵🇭Country#1,087 / 56.3k
Per project
$211k

$16k in the last 6 months

World#27 / 412k
🇵🇭Country#1 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1

Across 13 contracts

0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$217k+$2.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$214k$216k$218kOct 8Oct 23Nov 7

Skill rankings: Top 3% in Customer Support

Ranked by MRR among everyone on Upwork with the skill.

  1. #5Business Process Outsourcing IT Services88 freelancers · 🇵🇭 #5Top 6%
  2. #20Desktop Support317 freelancers · 🇵🇭 #5Top 6%
  3. #354Technical Support11,267 freelancers · 🇵🇭 #133Top 3%
  4. #571Customer Support20,101 freelancers · 🇵🇭 #215Top 3%