Zack S.

I build AI automation, custom tools, and agents that actually get used - and ship in 2 to 6 weeks, not quarters. Most AI projects fail because they're built by vendors who have never run a business. I'm not that. I spent 12+ years owning and operating hospitality, real estate, and ops-heavy companies before I started building the AI systems I wish I'd had back then. I've sat in the operator seat, so I build for real shift schedules, real managers, and real edge cases - not for the demo. RECENT PRODUCTION SYSTEMS (not pilots): - Hospitality inventory: cut manual count time by 93% (~3 hrs to 12 min) and tightened variance from +/-14% to +/-2.5% - Healthcare claims triage (agentic workflow): 68% of claims auto-resolved, cycle time down 44%, no added headcount - Finance reconciliation: 99.4% matched, exceptions down 78%, close shortened by 3 days - Travel/STR lead follow-up: response under 2 minutes, +18% bookings WHAT I DO FOR CLIENTS: - AI automation & workflow builds (n8n, Make, Zapier, custom APIs) - Custom AI-powered tools & internal apps (Next.js, Supabase, OpenAI, Claude, Stripe) - Agentic workflows that route, pre-process, and handle exceptions autonomously - RAG systems, LLM integration, and production deployment - AI strategy & roadmaps scoped to ROI, not hype HOW I WORK: A short discovery to find the real labor sink, then a scoped, fixed-price build, then training and 30 days of support so it survives past week one. The technology is always secondary to the time and money it saves. Industries: hospitality, healthcare, finance, real estate, travel/STR, manufacturing, e-commerce, and professional services. If you're tired of AI pilots that never stick, let's talk. Tell me the one process eating your team's time and I'll tell you honestly whether it's worth building.