Muhammad Shehbaz N.
Customer Service Representative | Inbound Calls | B2B Sales & Appts
With over **10 years of telesales experience and 11,000+ Upwork hours**, I am a proven sales professional specialising in **Lead Generation, Cold Calling, Appointment Setting, Sales Closing, and Customer Support.** I help businesses generate quality leads, connect with potential customers, book qualified appointments, close deals, and build lasting customer relationships. 📞 **High-Volume Cold Calling:** Consistently making 300+ calls daily and booking 6–10 qualified appointments. 🎯 **Lead Generation & Appointment Setting:** Experienced in prospecting, identifying decision-makers, qualifying leads, nurturing prospects, and filling sales pipelines with high-quality opportunities. 💰 **Sales Closing & Conversion:** Skilled in handling objections, delivering persuasive sales pitches, following up with prospects, negotiating, and converting qualified leads into paying customers. 🤝 **Customer Support & Relationship Management:** Experienced in handling inbound and outbound customer inquiries, resolving issues, managing follow-ups, improving customer satisfaction, and maintaining long-term client relationships. 🏆 **Results-Driven Performance:** Consistently outperforming team averages across SaaS, Security, Solar, Restoration, Real Estate, Internet, Credit Repair, Dispatching Services, Team Management, and Healthcare industries. ⚡ **CRM & Sales Tools:** Proficient in Salesforce, HubSpot, Apollo, QuickBooks, Kixie, PhoneBurner, Pipedrive, Vendasta, Twilio, and GoHighLevel. 🌟 **Top Performer:** Ranked #1 or among the top-performing agents in multiple teams for call volume, appointment setting, sales conversions, and overall performance. **Why Work With Me?** I don't just make calls — I generate opportunities, build relationships, nurture leads, close sales, and deliver exceptional customer experiences. If you're looking for a reliable, persuasive, and results-oriented professional
Earnings and projects
An estimate from an earlier read
Last 6 months: $6.5k
Billed in all: $94,277$94k
$1.6k in the last 6 months
Across 5 contracts
Across 55 contracts
Earnings, last 30 days
No data since Nov 5, 2026.
Skill rankings: Top 11% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
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