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Brooke H.
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Brooke H.

Virtual Assistant | Customer Support | Bookkeeping | CRM & Admin Sup

Need a reliable professional to manage your customers, administrative tasks, CRM, and daily operations? I can help. I’m a Top Rated Plus Upwork professional with: - 5,000+ hours completed - 100% Job Success Score - Over $70K earned - Extensive experience supporting businesses remotely My services include: - Virtual and executive assistance - Customer service via phone, email, and chat - Data entry, Excel spreadsheets, and reporting - QuickBooks and routine bookkeeping support - CRM management, pipeline tracking, and database cleanup - Outbound calling, lead qualification, and appointment setting - Presentations, reports, and business documents - Email, calendar, scheduling, research, and follow-up management I’m experienced with QuickBooks, Excel, PowerPoint, Salesforce, HubSpot, GoHighLevel, Pipedrive, Zendesk, ClickUp, Apollo, LinkedIn Sales Navigator, Kixie, PhoneBurner, OpenPhone, Dialpad, Aircall, Calendly, and Google Workspace. Clients value my clear communication, accuracy, organization, attention to detail, and consistent follow-through. I can work independently, adapt to established systems, improve processes, and provide either short-term or long-term support.

🇯🇲Montego Bay, Jamaica$20/hr100% JSS4.84 (12)Since Jul 2017
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Earnings and projects

MRR
$1.4k

Last 6 months ÷ 6

World#35,846 / 412k
🇯🇲Country#116 / 1,010
Revenue, last 30 days
$0

Last 6 months: $8.2k

Total earnings
$72k

Billed in all: $75k

World#55,395 / 412k
🇯🇲Country#182 / 1,010
Per project
$5.1k

$2k in the last 6 months

World#34,011 / 412k
🇯🇲Country#208 / 1,010
Projects, last 6 months
4

Across 5 contracts

40% fixed60% hourly
World#51,813 / 412k
🇯🇲Country#43 / 1,010
Projects in all
14

Across 18 contracts

17% fixed83% hourly
World#168,283 / 412k
🇯🇲Country#264 / 1,010

Earnings, last 30 days

$75.4kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$74k$75k$76k$77kOct 8Oct 23Nov 7

Skill rankings: Top 8% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #171Inbound Inquiry1,295 freelancers · 🇯🇲 #2Top 13%
  2. #296Accounting Basics2,774 freelancers · 🇯🇲 #2Top 11%
  3. #309Product Knowledge2,128 freelancers · 🇯🇲 #6Top 15%
  4. #533Appointment Setting5,158 freelancers · 🇯🇲 #6Top 10%
  5. #653Intuit QuickBooks5,208 freelancers · 🇯🇲 #2Top 13%
  6. #683Scheduling6,335 freelancers · 🇯🇲 #10Top 11%
  7. #752Phone Support5,089 freelancers · 🇯🇲 #18Top 15%
  8. #1,063Sales9,827 freelancers · 🇯🇲 #21Top 11%