Christian P.

An all-around Virtual Assistant with a total of three-year experience working with various clients in the United States and Canada. I specialize in Billing/Invoicing, Accounting Assistance and Fraud Prevention. My main goal is to ensure that all your billing needs are processed accurately and invoices are sent to customers in a timely manner. Amazon, Lowes, Target, Walmart, TJMaxx and Shake Shack are some accounts I handled for a client. I can analyze and research financial data and other important information provided to detect and prevent fraudulent activities within an organization. I have high level of attention to detail and a thorough understanding of various fraud schemes which resulted in a decrease of almost 32% in fraud transactions during my time with a my former client. Broad experience and knowledge in: Oracle NetSuite SPS Commerce Faire Portal Crunchtime Portal Transcepta Slack CyberSource Magento Shopify Google Suite Microsoft Office Miscrosoft Dynamics AX Microsoft Outlook Canva Premiere Pro Adobe Photoshop Wordpress FB and Instagram Ads Hootsuite Quebix Priority1 Freightquote Unishippers YRC Omega TMS JOB RESPONSIBILITIES HANDLED: - Responsible for ensuring the accurate and timely processing of all invoices. - Verifying the accuracy of billing data, preparing invoices, and sending them to customers. - Follow up on outstanding payments, resolve any billing discrepancies, and maintain precise records of all billing activities. - Collaborates closely with other departments to streamline and improve billing processes. - Investigating suspicious transactions, reviewing financial transactions, and identifying patterns or anomalies that could indicate fraudulent activity. - Monitor internal processes, conduct risk assessments, analyze data to identify potential risk areas and develop strategies to mitigate those risks. - Maintaining accurate records, responsible for maintaining accurate records of all investigations, including evidence and outcomes. - Recording financial transactions: Basic accountants record financial transactions such as sales, purchases, and payments made by an organization. - Reconciling accounts, ensure that the accounts of an organization are accurate and up-to-date by reconciling accounts, verifying balances, and resolving any discrepancies. - Assisting with audits: Basic accountants help prepare for audits by gathering financial data and ensuring that all transactions are properly recorded and documented. - Experience in customer relations(handling customer concerns and requests via email) - Marketing strategies for FB and Instagram Ads - Data Entry/Analysis - Facebook Business Manager tasks - Scaling and running test ads for customers - Research various topics - Email and Calendar Management - Exceptional talent for ensuring customer satisfaction (handling escalations for the frontline agents) - Excellent written and verbal skill in English (handles email inquiries with the couriers and sellers) If you think we’re a perfect business partners, I’m looking forward to hearing from you!