Lailanie C.
15 Years Customer Support Expert | Order Fulfillment | Admin Support
🌟 Customer Service Maestro with a Tech Twist - 13 Years of Global Experience! 🌟 With over a decade of orchestrating seamless customer experiences across technical support, billing, and order processing, I've become the go-to problem-solver for clients worldwide. My career has been a thrilling ride through the intricacies of customer service, where every challenge is a puzzle and every resolution is a victory. I pride myself on my knack for turning technical gibberish into clear, actionable solutions, all while keeping customers smiling. When you bring me on board, you’re not just hiring another customer service rep; you're gaining a partner who thrives on making your business shine. Whether it's streamlining processes, boosting customer satisfaction, or untangling the most complex of queries, I'm here to elevate your team and ensure your clients receive top-notch service every time. Let's turn those customer frowns upside down and drive your business success together! 🚀 🟢 If you're sold and think we're a good fit 💬 Drop a personalized message and let me know 📞 When would the best time be for a Discovery Call Talk soon, Lai
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $10k
Billed in all: $110,951$111k
$5.2k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 5% in Email Management
Ranked by MRR among everyone on Upwork with the skill.
- #34Customer Feedback Documentation365 freelancers · 🇵🇭 #16Top 9%🇵🇭#16 of 132
- #138Ecommerce Support1,624 freelancers · 🇵🇭 #82Top 8%🇵🇭#82 of 760
- #143Data Management2,504 freelancers · 🇵🇭 #44Top 6%🇵🇭#44 of 882
- #234Order Processing2,648 freelancers · 🇵🇭 #157Top 9%🇵🇭#157 of 1,622
- #251Email Management4,968 freelancers · 🇵🇭 #110Top 5%🇵🇭#110 of 2,289
- #268Calendar Management4,894 freelancers · 🇵🇭 #99Top 5%🇵🇭#99 of 1,947
- #319Appointment Setting5,158 freelancers · 🇵🇭 #125Top 6%🇵🇭#125 of 2,388
- #381Customer Satisfaction3,986 freelancers · 🇵🇭 #177Top 10%🇵🇭#177 of 1,816