Mari Charm Jastine B.
Experienced Guest Services & Property Management Specialist
With over 5 years of experience in luxury guest services, short-term rentals, and virtual assistance, I specialize in managing guest communications, reservations, and operations for vacation rental properties. I have worked with platforms like Airbnb and Vrbo, providing seamless guest experiences while ensuring high standards of service. In roles such as Vacation Rental Assistant and Luxury Travel Specialist, I’ve developed strong skills in reservation management, customer service, and problem-solving. I excel at addressing guest concerns, managing bookings, and coordinating with teams to ensure efficient operations. Key strengths include: Reservation & Booking Management Customer Service & Relationship Building Virtual Assistance & Administrative Support Problem-Solving & Adaptability I am passionate about the hospitality industry and always eager to bring my expertise to dynamic, client-focused environments.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $8.6k
Billed in all: $80,404$80k
$8.6k in the last 6 months
Across 3 contracts
Earnings, last 30 days
Skill rankings: Top 6% in Microsoft Word
Ranked by MRR among everyone on Upwork with the skill.
- #10Central Reservation Systems100 freelancers · 🇵🇭 #5Top 10%🇵🇭#5 of 51
- #30Booking Services333 freelancers · 🇵🇭 #16Top 9%🇵🇭#16 of 141
- #56Hospitality & Tourism814 freelancers · 🇵🇭 #12Top 7%🇵🇭#12 of 150
- #235Communication Etiquette1,807 freelancers · 🇵🇭 #120Top 13%🇵🇭#120 of 1,003
- #256Property Management2,036 freelancers · 🇵🇭 #104Top 13%🇵🇭#104 of 856
- #535Customer Satisfaction3,986 freelancers · 🇵🇭 #254Top 13%🇵🇭#254 of 1,816
- #643Communications7,670 freelancers · 🇵🇭 #234Top 8%🇵🇭#234 of 2,320
- #712Google Sheets9,300 freelancers · 🇵🇭 #271Top 8%🇵🇭#271 of 2,989