Marichu D.

Hello, and good day! Are you seeking a dedicated professional to enhance your business operations? As a Senior Customer Service Representative, Executive VA, and Quality Analyst with over 5 years of experience, I offer a diverse range of remote services tailored to meet the needs of business owners, start-ups, and entrepreneurs. My commitment to excellence ensures top-tier performance in every task. My expertise encompasses: - Appointment Setting/Cold calling/Follow-up - Customer Service - Email and Chat Support - Lead Generation - General Administrative Tasks Furthermore, I have extensive experience as a team leader, overseeing and guiding Cold Callers, Customer Service Representatives, and Receptionists. Through effective leadership and mentorship, I fostered high-performing teams, driving productivity and exceeding targets. Throughout my career, I have adeptly utilized various CRMs and tools, including: - Hubspot - Go High Level - Oodo - Xencall/Readymode - Zoho - Proton Mail - Google Calendar - Calendly With a passion for helping clients realize their startup business goals, I am actively seeking clients who value the expertise of a passionate, determined, and efficient VA like myself. If you are seeking a collaborative partner to drive success, I eagerly await your message. Let's embark on this journey together. Thank you sincerely.