Diana Anna M.

Thank you for taking time in checking my profile. I am an experienced professional with a versatile skill set in customer service, inbound collections, training, program development, team leadership, project management, research and analysis, reporting, confidentiality, communication, and collaboration. A proven problem-solver with a track record of achieving high customer satisfaction metrics and delivering quality work while maintaining the highest level of confidentiality and professionalism. A flexible and adaptable team player with a can-do attitude, committed to delivering exceptional service and exceeding expectations. Why work with me ? My hard work will yield great results that could effect the growth of your company. Allow me to help you. My expertise: -Team Management -Talent Acquisition/Recruitment -Collections -Customer service -Virtual Assistant -Lead Generation -cold calling/appointment setting -telemarketing and sales -personal secretary/administrative works -Data Entry -email and chat support -inbound and outbound calls