Jeff Robert C.
Virtual Assistant | Customer Service Pro
Top Rated Virtual Assistant with vast experience in the industry both technical and customer service fields and 7 years experience as a Virtual Assistant. During my stay in BPO, I was able to handle the role of a Subject Matter Expert, Team Leader and assist new hires in training them. I have vast experience working as a Virtual Assistant, Customer Support for E-Commerce and start-up companies. List are the tools that I have experience and knowledge in using. ⚡ Zendesk ⚡ Freshdesk ⚡ Gorgias ⚡ Intercom ⚡ Shopify ⚡ Canva ⚡ Asana ⚡ Trello ⚡ Slack ⚡ Aircall ⚡ Talkdesk ⚡ Zoom ⚡ Microsoft Teams and Outlook ⚡ Microsoft Office and Tools I can work with less supervision, constantly communicate with the client to attain goals, and provide possible resolutions for any issues that may occur. I want a long-term, stable job where I could maximize my skills and help your business succeed.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $18k
Billed in all: $97,970$98k
$18k in the last 6 months
Across 15 contracts
Earnings, last 30 days
Skill rankings: Top 1% in Order Tracking
Ranked by MRR among everyone on Upwork with the skill.
- #17Answered Ticket446 freelancers · 🇵🇭 #11Top 4%🇵🇭#11 of 250
- #36Communication Skills2,224 freelancers · 🇵🇭 #3Top 2%🇵🇭#3 of 797
- #40Order Tracking2,668 freelancers · 🇵🇭 #24Top 1%🇵🇭#24 of 1,731
- #44Product Knowledge2,128 freelancers · 🇵🇭 #17Top 2%🇵🇭#17 of 1,267
- #52Communication Etiquette1,807 freelancers · 🇵🇭 #21Top 3%🇵🇭#21 of 1,003
- #112Customer Satisfaction3,986 freelancers · 🇵🇭 #44Top 3%🇵🇭#44 of 1,816
- #179Zendesk5,908 freelancers · 🇵🇭 #70Top 3%🇵🇭#70 of 2,921
- #233Online Chat Support11,527 freelancers · 🇵🇭 #104Top 2%🇵🇭#104 of 6,896