Lou L.

With a strong foundation in the BPO industry, I bring a results-driven approach to every freelance project. My background has sharpened my communication skills, both written and verbal, and taught me how to thrive in fast-paced, client-focused environments. I began my freelance career handling ESL projects, then transitioned to supporting an insurance company. I later spent a year as an Inside Sales Executive, specializing in lead generation and appointment setting for both residential and business customers, successfully introducing and pitching services to drive conversions. Additionally, I have over 5 years of experience in Technical Support, assisting customers with high-speed internet, telephone, and cable TV services. I’m highly computer literate, detail-oriented, and committed to delivering excellent service at all times. Let’s work together to bring value and efficiency to your business.