Teofilo II L.

With over 4 years of experience in technical support within the BPO industry, I’ve built a solid foundation in troubleshooting, customer service, and tech solutions. I’ve supported a leading security software account, helping users resolve software errors, remove threats, and keep their systems running smoothly with tune-ups and ongoing maintenance. Beyond support, I’ve worn multiple hats in IT, as a Network Administrator, Database Administrator, and System Administrator. I also have hands-on experience in computer hardware servicing, making me well-rounded in both software and hardware solutions. I'm highly proficient in Microsoft Excel, Word, and PowerPoint, and I'm always ready to go above and beyond to get the job done. Whether it’s fixing a glitch, streamlining a process, or diving into a new challenge, I’m all in.