Joseph Philip Michael P.

CS Phone & Chat Support Specialist/VA

Currently doing call support for the top American telecom company. I deliver exceptional customer satisfaction by giving the best resolutions to all concerns whether it be from bill charges & disputes, account maintenance, payments & extension assistance, mobile number changes, sim card activation, device feature add/removal, basic device trouble shooting, warranty exchanges and processing equipment/accessories purchasing & shipment & so on. Can also handle chat & email support. I'm also a Virtual Assistant trained in doing WordPress Management, Internet/Marketing Research, Data Profiling & Analysis using Excel Pivot Tables, Charts & Dashboard , Social Media Management with graphics creation using Canva & post scheduling using Buffer and Hootsuite, Email Handling & Management, Creating events & appointments in Google Calendar, Data Entry and Transcription. If you think we’re a good fit, please contact me. Looking forward to working with you.