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Jose C.
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Jose C.

Bilingual Senior Partner Technical Support | Escalation Management

Bilingual (English/Spanish) AI Customer Success Manager and Senior Partner Support Specialist with a background in Automation and Control Engineering. Four years of enterprise partner support and escalation management at Geotab, followed by hands-on work designing, deploying, and optimizing AI agents for enterprise clients at Twin and Sana. Skilled in customer onboarding, AI adoption and change management, technical troubleshooting, and cross-functional collaboration.

🇺🇸DeLand, United States$25/hr100% JSS5.00 (5)Since Sep 2017
GlobeUpwork

Earnings and projects

MRR
$4.9k

Last 6 months ÷ 6

World#5,584 / 412k
🇺🇸Country#1,862 / 62.1k
Revenue, last 30 days
$5.2k

Last 6 months: $30k

World#5,219 / 412k
🇺🇸Country#1,731 / 62.1k
Total earnings
$44k

Billed in all: $48k

World#83,638 / 412k
🇺🇸Country#14,962 / 62.1k
Per project
$11k

$30k in the last 6 months

World#13,967 / 412k
🇺🇸Country#2,378 / 62.1k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇺🇸Country#16,472 / 62.1k
Projects in all
4

Across 5 contracts

20% fixed80% hourly
World#283,741 / 412k
🇺🇸Country#40,819 / 62.1k

Earnings, last 30 days

$47.6k+$5.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$40k$45k$50kOct 8Oct 23Nov 7

Skill rankings: Top 0.57% in Spanish to English Translation

Top 1% in 4 of 12 skills, ranked by MRR among everyone on Upwork with the skill.

  1. #5SDK50 freelancers · 🇺🇸 #1Top 10%
  2. #11Spanish to English Translation1,930 freelancers · 🇺🇸 #2Top 0.57%
  3. #17AI Product Management540 freelancers · 🇺🇸 #8Top 3%
  4. #19English to Spanish Translation2,468 freelancers · 🇺🇸 #2Top 0.77%
  5. #24LLM Prompt799 freelancers · 🇺🇸 #4Top 3%
  6. #39Zendesk5,908 freelancers · 🇺🇸 #9Top 0.66%
  7. #60Jira3,199 freelancers · 🇺🇸 #19Top 2%
  8. #62Prompt Engineering2,859 freelancers · 🇺🇸 #15Top 2%