Jancie N.

Experienced, results-driven, executive-level (C-Level) Project Manager and Operations Specialist with expertise in all facets of project management, operations, marketing, and revenue generation within various organizations. Hello! My name is Jancie and I have worked in operations, project management, and marketing for over 12 years. My most recent position focused on managing the day-to-day operations of the business, including clerical work such as invoicing, bidding, and grassroots marketing. I was solely responsible for managing the client database through data entry and updating the company website. I was also responsible for all scheduling and overseeing of contracts and clients - including all scheduling of meetings, preparing & editing email correspondence, reports, and presentations. I have a strong background in managing schedules, identifying new business opportunities, and providing excellent customer service. I have proficient knowledge of Quickbooks, WordPress, GoogleSuite, various project management tools such as Asana and Process Street, and multiple CRMs. I pride myself on my strong organizational skills, flexibility, promptitude, and good communication skills. I am very self-motivated, assertive and able to quickly learn new procedures and methods while being able to work under pressure, without supervision to maintain deadlines. Specialties Include: - Administrative and Executive Support - Customer Service – Email, Telephone, and Live Chat - Human Resources and Staffing Management - Basic bookkeeping | Payroll Processing | Quickbooks Online - Business Operations and Process Management - Project Management - Research – Web & Telephone - Social Media Account Creation and Management - Technical Support and Assistance - Website Design and Administration - Copywriting for Print and Digital, Including Web Content