Mayra H.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

I am a bilingual (English–Spanish) professional with extensive experience in project management, administrative operations, and customer service. Currently, I work as a National Project Manager, where I oversee commercial furniture projects from start to finish, coordinating manufacturers, installers, logistics, and timelines to ensure smooth and accurate execution. I bring a strong background in customer service and operations, with over five years of experience handling high-volume client communication via email and chat, resolving issues efficiently, and maintaining a positive, solution-focused approach. I am highly organized, detail-oriented, and known for keeping complex projects on track. My experience also includes HR administration and bookkeeping, managing accounts payable and receivable, onboarding processes, employee records, and financial reporting. I work confidently with QuickBooks, Google Workspace (Sheets, Docs, Drive), and create SOPs and tracking systems that improve workflow efficiency and data accuracy. I am tech-savvy and comfortable working across platforms such as Zendesk, Service Desk tools, Shopify, and internal CRM systems, where I manage case details, documentation, and client communications with precision. I take pride in being reliable, proactive, and adaptable, and I’m passionate about supporting teams and clients by providing organized, efficient, and high-quality administrative and customer service support.