Cheka B.
Customer Support/ Virtual support
returning to Upwork after 2 years being fully employed. Results-driven professional with over 15 years of experience in customer service, education, and behavioral sciences. Adept at managing client relations, streamlining operations, and implementing technical solutions. Strong expertise in applied behavior analysis, psychology, and CRM systems. Currently pursuing a Master’s in Applied Behavior Analysis to drive data-informed decision-making and organizational success. Key Skills & Competencies Customer Service & CRM: Zoho, Zendesk, Kajabi, ClickFunnels Technical & Data Skills: Data analysis, Microsoft Excel, AI tools (Otter AI, ChatGPT) Digital Marketing: Email campaigns, sales funnels, social media strategy Behavioral & Educational Expertise: Mentoring, training, course facilitation Software Proficiency: Microsoft Office Suite, Adobe Creative Suite, Trello
Earnings and projects
An estimate from an earlier read
Billed in all: $2,577$2.6k
Across 8 contracts
Earnings, last 30 days
No data since Nov 5, 2026.