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Cheka B.

Cheka B.

Customer Support/ Virtual support

returning to Upwork after 2 years being fully employed. Results-driven professional with over 15 years of experience in customer service, education, and behavioral sciences. Adept at managing client relations, streamlining operations, and implementing technical solutions. Strong expertise in applied behavior analysis, psychology, and CRM systems. Currently pursuing a Master’s in Applied Behavior Analysis to drive data-informed decision-making and organizational success. Key Skills & Competencies Customer Service & CRM: Zoho, Zendesk, Kajabi, ClickFunnels Technical & Data Skills: Data analysis, Microsoft Excel, AI tools (Otter AI, ChatGPT) Digital Marketing: Email campaigns, sales funnels, social media strategy Behavioral & Educational Expertise: Mentoring, training, course facilitation Software Proficiency: Microsoft Office Suite, Adobe Creative Suite, Trello

🇬🇧Newport, United Kingdom$15/hr100% JSS4.85 (3)Since Sep 2017

Earnings and projects

MRR (estimate)
≈$0

An estimate from an earlier read

World#315,829 / 412k
🇬🇧Country#8,058 / 10.7k
Revenue, last 30 days
$0
Total earnings
$2.5k

Billed in all: $2.6k

World#315,829 / 412k
🇬🇧Country#8,058 / 10.7k
Per project
$409
Projects, last 6 months
0
World#209,850 / 412k
🇬🇧Country#4,679 / 10.7k
Projects in all
6

Across 8 contracts

63% fixed37% hourly
World#250,290 / 412k
🇬🇧Country#6,828 / 10.7k

Earnings, last 30 days

$2.6kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$2,500$2,550$2,600$2,650Oct 8Oct 23Nov 7

No data since Nov 5, 2026.

Skills