Monique K.

I have been doing customer service for... well, years. As a seasoned and dedicated professional, I am confident that I can become an immediate asset to your team. I am a versatile and extremely driven individual, with a clear goal to succeed. I am always energetic and eager to learn new skills, I am flexible, reliable and possess excellent time keeping skills. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines. Highlights of my experience include the following: Scheduling, greeting customers in fast-paced areas, answering phones, taking messages, transferring calls, resolving issues/complaints, filing, data entry, etc. Demonstrating proficiency in Microsoft Word, Excel, Spreadsheet, and Outlook. I excel at providing excellent communication and first-hand experience with customer challenges, so I use innovative approaches to problem-solving. I am always highly enthused about my work and the tasks ahead.