Jonajan M.

Experienced Virtual Assistant, Leasing Specialist & Customer Champion

Hi, I’m Jona — a dedicated Virtual Assistant and Leasing Specialist focused on making daily operations effortless for small businesses, real estate owners, and e-commerce teams. With 8+ years in customer service, administrative support to executives, real estate firms, and online stores, I deliver reliable, detail-oriented help that keeps projects on time and running smoothly. Core services (Virtual Assistant, Leasing Specialist, Property Management): ✅ Email and inbox management (responding, filtering, and organizing) ✅ First point of contact for customer service and tenant inquiries ✅ Client screening and lead qualification ✅ Administrative support and calendar scheduling ✅ Vendor coordination and appointment booking ✅ Tenant communication, rent follow-up, and request handling ✅ Digital services (WordPress management, SEO, Social Media): ✅ WordPress site management and maintenance ✅ Blog writing and on-page SEO optimization (titles, meta, keywords) ✅ Uploading and formatting content for search visibility ✅ Social media account administration and post design ✅ Copywriting and website content updates ✅ Vacation rental & listings (Airbnb, VRBO, Zillow): ✅ Create and manage rental listings on Airbnb, VRBO, Zillow, Craigslist ✅ Handle bookings, guest communication, and check-in/out coordination ✅ Resolve rental issues and ensure timely payments Why choose me: • Proven remote support for real estate and online businesses • Detail-oriented, punctual, and solution-focused • Comfortable handling front-line communication and back-end systems Ready to simplify your operations? Send me a message with your priorities and timeline — I’ll propose a clear plan and start right away.