Jonajan M.
Experienced Virtual Assistant, Leasing Specialist & Customer Champion
Hi, I’m Jona — a dedicated Virtual Assistant and Leasing Specialist focused on making daily operations effortless for small businesses, real estate owners, and e-commerce teams. With 8+ years in customer service, administrative support to executives, real estate firms, and online stores, I deliver reliable, detail-oriented help that keeps projects on time and running smoothly. Core services (Virtual Assistant, Leasing Specialist, Property Management): ✅ Email and inbox management (responding, filtering, and organizing) ✅ First point of contact for customer service and tenant inquiries ✅ Client screening and lead qualification ✅ Administrative support and calendar scheduling ✅ Vendor coordination and appointment booking ✅ Tenant communication, rent follow-up, and request handling ✅ Digital services (WordPress management, SEO, Social Media): ✅ WordPress site management and maintenance ✅ Blog writing and on-page SEO optimization (titles, meta, keywords) ✅ Uploading and formatting content for search visibility ✅ Social media account administration and post design ✅ Copywriting and website content updates ✅ Vacation rental & listings (Airbnb, VRBO, Zillow): ✅ Create and manage rental listings on Airbnb, VRBO, Zillow, Craigslist ✅ Handle bookings, guest communication, and check-in/out coordination ✅ Resolve rental issues and ensure timely payments Why choose me: • Proven remote support for real estate and online businesses • Detail-oriented, punctual, and solution-focused • Comfortable handling front-line communication and back-end systems Ready to simplify your operations? Send me a message with your priorities and timeline — I’ll propose a clear plan and start right away.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $971
Billed in all: $34,953$35k
$971 in the last 6 months
Across 8 contracts
Earnings, last 30 days
Skill rankings: Top 20% in Website Content
Ranked by MRR among everyone on Upwork with the skill.
- #849Website Content4,202 freelancers · 🇵🇭 #85Top 20%🇵🇭#85 of 251
- #849Property Management2,036 freelancers · 🇵🇭 #345Top 42%🇵🇭#345 of 856
- #1,745Real Estate4,691 freelancers · 🇵🇭 #593Top 37%🇵🇭#593 of 1,612
- #1,898Video Post-Editing5,665 freelancers · 🇵🇭 #126Top 34%🇵🇭#126 of 398
- #2,537Zendesk5,908 freelancers · 🇵🇭 #1,313Top 43%🇵🇭#1,313 of 2,921
- #4,445Email Marketing13,760 freelancers · 🇵🇭 #920Top 32%🇵🇭#920 of 2,670
- #4,505Digital Marketing13,812 freelancers · 🇵🇭 #522Top 33%🇵🇭#522 of 1,487
- #4,519Online Chat Support11,527 freelancers · 🇵🇭 #2,732Top 39%🇵🇭#2,732 of 6,896