Tahianjanahary Nivombolatiana R.
Customer service/ Virtual Assistant/Community management/Dropshipping
🌟 Expert Customer Service Agent | Your Partner in Building Exceptional Customer Experiences 🌟 Hello! I’m Mbolatiana (Alias Carla), Your Go-To Professional for Customer Service, Virtual Assistance, Community Management, and Dropshipping Success With a strong track record of delivering exceptional results across multiple industries, I bring a wealth of experience in Customer Service, Virtual Assistance, Community Management, and Dropshipping. My goal is to make your life easier and your business more efficient by offering top-tier support that enhances productivity, optimizes operations, and fosters meaningful customer engagement. - Why Choose Me? Customer-Centric Approach: I pride myself on delivering outstanding customer service, ensuring that every interaction is handled with care, empathy, and professionalism. I help build long-term customer loyalty, resolving inquiries swiftly and effectively. Organizational Guru: As a skilled virtual assistant, I’m equipped to manage your daily tasks—whether it’s scheduling, email handling, or organizing your workflow. My efficient solutions will save you time and help you stay focused on what matters most. Community Management: I excel at building and nurturing vibrant online communities. Whether it’s engaging members, moderating content, or driving brand advocacy, I ensure your community remains positive, active, and loyal. Dropshipping Expertise: I understand the intricacies of the dropshipping model, from managing suppliers to processing orders. I ensure seamless operations so you can focus on scaling your business without operational headaches. What I Offer: Timely and reliable communication Customized solutions to fit your business needs A proactive approach to problem-solving Strong organizational skills and attention to detail Let’s connect and explore how I can help streamline your operations, enhance your customer experience, and drive results for your business. I look forward to collaborating with you!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $13k
Billed in all: $194,187$194k
$4.5k in the last 6 months
Across 145 contracts
Earnings, last 30 days
Skill rankings: #1 in 1 skill of 15
Rarest: top 3% in French, of 2,610. Ranked by MRR among everyone on Upwork with the skill.
- DSers38 freelancers · 🇲🇬 #1Top 3%🇲🇬#1 of 2
- #35Ecommerce Order Fulfillment755 freelancers · 🇲🇬 #1Top 5%🇲🇬#1 of 2
- #51Reputation Management842 freelancers · 🇲🇬 #1Top 6%🇲🇬#1 of 2
- #56Content Moderation1,144 freelancers · 🇲🇬 #3Top 5%🇲🇬#3 of 26
- #68French2,610 freelancers · 🇲🇬 #4Top 3%🇲🇬#4 of 198
- #78Intercom744 freelancers · 🇲🇬 #1Top 10%🇲🇬#1 of 5
- #84Ecommerce Support1,624 freelancers · 🇲🇬 #1Top 5%🇲🇬#1 of 14
- #92Dropshipping2,698 freelancers · 🇲🇬 #2Top 3%🇲🇬#2 of 34