Zipporah W.

I am a competent Customer Service Specialist with over 10 years of experience. I am a highly organized, fast learner, and an excellent communicator who's committed to delivering completed tasks on time and exceeding your expectations. My areas of expertise include; Phone and chat support with the ability to de-escalate cases Email management SOP development and implementation Team leadership Data entry Report writing My hands-on experience gives me the ability to handle all types of customers in an efficient and professional manner. I am happy to bring in my expertise to make your project a success.