Mylen F.

Integration Manager | SaaS Platforms, Vendor Integrations & Onboarding How Can I Help You? I help digital platforms integrate seamlessly into complex SaaS ecosystems, so vendors, partners, and teams see value faster and at scale. With 10+ years of experience in SaaS implementations, systems integration, and operational leadership, I’ve led onboarding and integration efforts for automotive-focused technology solutions, working across multiple vendors, platforms, and internal teams. My focus is on translating business and merchandising goals into clear, executable integration strategies that reduce friction and accelerate adoption. As an Implementation Team Lead, I currently oversee end-to-end integrations for new and upgraded customers, coordinating with SaaS providers, third-party vendors, product, and engineering teams to ensure smooth deployments. Through process optimization and standardized onboarding frameworks, I’ve helped reduce time-to-first-value by 30+ days while improving consistency and customer confidence across implementations. My strengths in integration and onboarding include: - Leading complex integrations across SaaS platforms and third-party vendors - Aligning digital merchandising workflows with real dealership operations - Building scalable onboarding processes that support growth without sacrificing quality - Serving as the bridge between business stakeholders and technical teams - Driving continuous improvement through feedback, data, and operational insights I thrive in environments where multiple systems, vendors, and priorities intersect, and where clear communication and strong execution make the difference between adoption and frustration. If you’re scaling a digital merchandising platform and need an Integration Manager who can own SaaS and vendor integrations end-to-end, streamline onboarding, and improve customer outcomes from day one, let’s connect!