Erika Dawn J.
Social Media & Community Manager | Marketing Operations & AI Workflows
I help growing businesses manage their social media, build engaged communities, and keep marketing operations running smoothly. With 9+ years of experience, I bring organised execution, clear communication, and reliable follow-through. My background spans SaaS, Web3, education, consumer brands, and creator businesses. I’ve managed content calendars, repurposed podcasts into social content, supported launches and community events, coordinated creator outreach, and maintained CRM and email workflows. Whether you need someone to own a recurring process or bring structure to scattered marketing tasks, I can help. 𝗛𝗢𝗪 𝗜 𝗖𝗔𝗡 𝗦𝗨𝗣𝗣𝗢𝗥𝗧 𝗬𝗢𝗨𝗥 𝗕𝗨𝗦𝗜𝗡𝗘𝗦𝗦 Social Media Management & Content Content strategy, calendars, caption writing, Canva graphics, carousels, short-form video editing, scheduling, and audience engagement across Instagram, Facebook, TikTok, LinkedIn, and X. I adapt content to each platform and keep it consistent with your brand voice. Community Management & Reddit Engagement Daily engagement, moderation, member onboarding, announcements, events, and feedback tracking across Discord, Telegram, and Reddit. For Reddit, I research subreddit rules and culture to develop relevant contributions and appropriate brand participation. Marketing Operations & Process Improvement Campaign coordination, task tracking, approvals, deadlines, and follow-ups. I create SOPs, templates, and trackers that make recurring work easier to manage and help your team stay aligned. Content Repurposing & Email Support Turn videos, podcasts, and articles into social posts, clips, carousels, and newsletters. Coordinate email campaigns, webinar communications, and follow-up sequences, with careful checks on links, dates, and scheduling. Creator Outreach & CRM Coordination Research and qualify creators based on audience fit, content quality, and performance. Prepare personalised outreach, manage follow-ups, and maintain organised prospect and partnership records. AI-Assisted Workflows & Automation Use AI for research, ideation, drafting, repurposing, and documentation, with human review for accuracy and brand voice. Identify repetitive tasks and improve workflows through practical templates and automation. 𝗪𝗛𝗔𝗧 𝗬𝗢𝗨 𝗖𝗔𝗡 𝗘𝗫𝗣𝗘𝗖𝗧 • Ownership of agreed tasks, from planning through completion • Proactive updates and early communication about blockers • Careful checks on content, links, dates, and publishing details • Reports that connect activity and performance to your goals • Documented processes that make ongoing work easier to maintain 𝗧𝗢𝗢𝗟𝗦 𝗜 𝗪𝗢𝗥𝗞 𝗪𝗜𝗧𝗛 Content: ChatGPT, Canva, CapCut, HeyGen Publishing: Buffer, Metricool, Meta Business Suite CRM & Automation: GoHighLevel, HubSpot, Attio, Zapier Project Management: Notion, Asana, Trello, Airtable, Google Workspace Tell me what you need managed and where your team needs support. I’ll help turn those priorities into a clear workflow and consistent execution.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $20k
Billed in all: $119,565$120k
$3.9k in the last 6 months
Across 65 contracts
Earnings, last 30 days
Skill rankings: Top 1% in Discord
Ranked by MRR among everyone on Upwork with the skill.
- #7Discord595 freelancers · 🇵🇭 #3Top 1%🇵🇭#3 of 172
- #10Community Moderation605 freelancers · 🇵🇭 #5Top 2%🇵🇭#5 of 191
- #14Reddit400 freelancers · 🇵🇭 #1Top 4%🇵🇭#1 of 38
- #20Web3908 freelancers · 🇵🇭 #2Top 2%🇵🇭#2 of 48
- #46Community Management2,973 freelancers · 🇵🇭 #7Top 2%🇵🇭#7 of 560
- #51Cryptocurrency1,788 freelancers · 🇵🇭 #1Top 3%🇵🇭#1 of 195
- #155Market Research8,409 freelancers · 🇵🇭 #14Top 2%🇵🇭#14 of 1,169
- #159Content Strategy4,813 freelancers · 🇵🇭 #12Top 3%🇵🇭#12 of 405