Leiniel M.
Customer Service Representative, Virtual Assistant
I am a graduate of Bachelor of Science in Computer Science. I graduated with an award of best thesis (Mixed Reality) and has been a presenter at a regional colloquium and a candidate in a national conference. As of this moment, I only have a year of working experience as a customer service representative. I am a tech savvy and a fast learner, I can follow instructions accurately, initiate tasks and actions effectively. I am proficient with the use of Microsoft Office (Word, Power point, Excel), Google Apps (Mail, Drive, etc.), Windows (XP, 7, 8, 10) and basic Mac Computers. I am also proficient as a back end developer, PHP, C++ and basic MySQL and proficient as a front end developer using HTML, VB.net and basic CSS. The Web Technologies I have experience with are Wordpress and Wix. The highest typing speed I got is 79 wpm and I'm still working on it to get even faster and better. Furthermore, I'm knowledgeable in Email Handling, Email Marketing, Social Media Marketing and I've been a Chat Support Representative for an E commerce company. My other competencies that I had past experience with are in Data Entry, Data Analysis, Web Research and Admin Assistant. I am willing to learn and expand my knowledge and skills even better. As a Filipino, English is not my first language but I am confident in writing, reading and speaking in English. I can communicate effectively and understand my clients. I took the TOEIC (Test of English for International Communications) and scored 860. Throughout my 5 years in college (2 years vocational, 3 years bachelors), I have been appointed as a leader for many group projects. I can work alone but I can collaborate well with other people or work with a company just as efficiently. I am looking forward to working with you and show everything I know that I can offer.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $11k
Billed in all: $86,994$87k
$1.9k in the last 6 months
Across 12 contracts
Across 40 contracts
Earnings, last 30 days
Skill rankings: Top 5% in Microsoft Office
Ranked by MRR among everyone on Upwork with the skill.
- #764Microsoft Office15,119 freelancers · 🇵🇭 #261Top 5%🇵🇭#261 of 5,200
- #820Online Chat Support11,527 freelancers · 🇵🇭 #460Top 7%🇵🇭#460 of 6,896
- #834Email Marketing13,760 freelancers · 🇵🇭 #123Top 6%🇵🇭#123 of 2,670
- #881Email Communication14,123 freelancers · 🇵🇭 #450Top 6%🇵🇭#450 of 6,862
- #968Social Media Marketing17,756 freelancers · 🇵🇭 #178Top 5%🇵🇭#178 of 3,224
- #1,567Administrative Support27,851 freelancers · 🇵🇭 #746Top 6%🇵🇭#746 of 12,707
- #2,126WordPress37,887 freelancers · 🇵🇭 #173Top 6%🇵🇭#173 of 3,272
- #2,360Customer Service37,167 freelancers · 🇵🇭 #1,043Top 6%🇵🇭#1,043 of 18,590