Zhaira Mae S.

Hi! I’m Zhaira Mae, a results-driven Project Manager and Lead Generation Specialist with a strong foundation in Web Development support, CRM management, and team leadership. With 9+ years of combined experience in BPO operations, client relations, and quality assurance, I’ve developed a sharp eye for detail, efficiency, and strategic problem-solving. I help businesses streamline their digital processes — from building and managing websites to identifying high-value leads and ensuring seamless project execution from start to finish. Whether you need someone to manage your development pipeline, nurture leads, or organize your workflow, I bring structure, clarity, and proactive communication to every project. 💡 What I Bring to the Table: 🔹 Lead Generation & CRM Management: Skilled in Salesforce, HubSpot, and NetSuite — organizing leads, automating workflows, and tracking performance. 🔹 Web Development Project Support: Coordinating timelines, managing content, and ensuring smooth handoffs between designers, developers, and clients. 🔹 Virtual Assistance: Handling daily admin tasks, reports, schedules, and data entry with speed and accuracy. 🔹 Team Leadership: Experienced in coaching teams and maintaining strong client communication. ⚙️ Core Skills Lead Generation & Research Web Development Project Management Virtual Assistance & Admin Support Data Entry & Quality Control Process Documentation & Workflow Optimization Customer Relationship Management (CRM) Client Communication & Team Coordination 🧰 Tools I Use CRM: Salesforce, HubSpot, NetSuite, Brightree, Siebel Management Systems: Asana, Monday.com Office Suites: Google Workspace, Microsoft Office Email & Communication: Gmail, Outlook, Slack, Zoom, Skype, Google Meet Softphone: Avaya, DiciDial, Amazon Connect 🌟 Why Clients Love Working With Me ✅ Organized and proactive — I anticipate what’s next. ✅ Communicative and reliable — you’ll never be left guessing. ✅ Quality-driven — every project meets or exceeds expectations. Let’s work together to grow your business efficiently — one well-managed project at a time.