Darcy D.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Summary PMP & CSM-Certified Project Manager with over a decade of experience leading complex web projects and digital initiatives from discovery to launch. I specialize in Hybrid and Agile environments, acting as a strategic bridge between client goals and technical execution. Known for building high-trust relationships with global, cross-functional teams, I focus on clearing blockers, simplifying complex requirements, and ensuring every project is backed by clear communication and team accountability Core Skills ● Project & Product Management (Agile, Scrum, Waterfall, Hybrid) ● Web, Mobile, and Voice Technology Projects ● E-commerce & Website Development ● AI-Enhanced Workflow Automation & Process Documentation ● Stakeholder & Client Communication ● Requirement Documentation & QA Testing ● Workflow Optimization & Resource Planning ● Cross-Functional Team Leadership ● Tools: Smartsheet, Asana, Monday, Trello, ClickUp, Basecamp, TeamGantt, MS Office, Google Workspace, Hubspot, Canva, Miro, Scribe, Zendesk, WordPress, Squarespace, Wix, HTML/CSS Most Recent Work Experience Digital Project Consultant * Generative AI Quality Assurance: Partnering with an AI development firm (under NDA) to evaluate Large Language Model (LLM) outputs for accuracy; providing data-driven feedback to improve model performance. Operations Project Manager * Implemented technology solutions that streamlined workflows and reduced team workload. * Authored project requirements for new e-commerce and system features. * Conducted QA testing to ensure successful launches. * Created detailed process documentation using Scribe, enabling staff to self-train on key operational tasks and improving consistency across teams. * Integrated AI tools (including ChatGPT and Zendesk’s AI Essentials) to automate tasks, build smarter Monday boards, and enhance efficiency across departments such as Partner Marketing. * Used AI-assisted data comparison and form creation to improve reporting accuracy and reduce manual effort. Project Manager: Website and Mobile Technology Development - 3.5 years * Executed multiple concurrent projects with varying complexity and timelines, while managing cross-functional teams, with both onsite and global team members * Maintained a framework for tracking, planning & delivery such as creating user stories; timelines; and goals; and monitored project progress and day-to-day activities with project management software similar to Jira and Trello, resulting in clear internal communication, organization, and on-time delivery * Participated in agile scrum ceremonies such as sprint planning meetings to review the weekly tasks, workload, and project roadmap * Utilized my technical literacy to support project teams through challenges and decision-making processes, remove impediments and blockers, and act as a liaison * Set expectations with the team to form delivery plans, identify milestones, and guide the team to a successful launch while meeting deadlines, scope, and budget * Proactively identified client needs, provided status reports, mitigated scope creep and risks, and tracked changes through communication, documentation, and problem-solving * Created SOWs and converted product requirements into project tickets and managed prioritization of tickets in our backlog with the collaboration of the teams * Built strong, trusting relationships with cross-functional teams and stakeholders, necessary for transparency, morale, and team collaboration, resulting in successful product launches * Facilitated the project kickoff meeting, weekly status meetings with the client and design teams, and demo meetings with the client and development team Product Manager - Contract: Voice Technology - 1 year * Executed research and development (R&D) discovery work of innovative voice technology functionality to create innovative voice experiences * Oversaw the design and development teams of several high-profile Google Assistant and Alexa voice experiences for worldwide corporations such as Wizarding World (Harry Potter), Meredith Corp (All Recipes), and Ferrero Rocher (Nutella) * Conducted weekly scrum sprint planning meetings Project and Product Manager, Developer: Website, Web App, and Mobile Technology - 2 years * Collaborated with stakeholders to create product requirement documentation * Supported multiple clients with various project management and development needs and conducted scrum processes such as daily standups and sprint planning * Conducted weekly scrum sprint planning meetings and daily standups Front-End Developer and Project Manager - Contract - 6 months * Managed project development, whiteboarding features * Developed web applications utilizing HTML, CSS, and Bootstrap 4 * Created an internal presentation for a new project based on Twitter’s API * Assisted the marketing manager with creating and editing Facebook ads in Photoshop and edited email marketing materials using Photoshop and HTML