Milan M.

➡️ The ONLY Intercom Certified Partner (Sovaolo) ➕ on Intercom since 2017 ➕ highly-valued Intercom contributor ➕ Expert-Vetted by Upwork ⬅️ 🚨Don't get fooled by copycats with false claims, that are only faking hours! 🚨 👉 I've seen it, I know how much time it should take to do things and to deliver the quality work. No paying for my learning curve – I've already mastered it (and if it is a new feature I do that outside of the project). You'll leverage tons of my experience and pre-made successful solutions that I can swiftly implement on your side! And you'll end up with a properly documented work for your future reference or even to be able to make adjustments on your own. 🦸‍♂️ Ask me for a FREE consultation - I'd be happy to help you out, even if you do not hire me at the end! 👍 👨‍💼 I'll let my clients speak for me - thank you all! 🙏 "Knowledgeable, Efficient, organized and perceptive. I would highly recommend Milan to anyone looking to automate workflows." "Milan is a master in Intercom, he can complete work that takes weeks in hours, will work with him again." "Working with Milan has been an absolute delight! Our project team was stuck and unable to move forward due to technical challenges with customizing WalkMe. Milan came onto the project and provided a focused path for moving forward..." 🔄 Shortly about me: More than 10 years of experience working in multinational IT&MobileTelco companies mainly in Project/Product Management and Marketing roles. Experienced in B2B Sales too. 🔝 Top skills: ✔️ Email Automation & Conversion Rate Optimization (expert in using tools such as Intercom, HubSpot, ActiveCampaign, Outreach, MailChimp, AutoPilot, Klaviyo, WalkMe, Pendo, Appcues, Automate.io, Zapier, Visual Web Optimizer, HotJar, WordPress... etc.). ✔️ Product and Project Management (Agile methodology; tool-stack that I've been using: Slack, Teams, Confluence, Jira, Wrike, Trello, Asana...) ✔️ Data analytics. ✔️ Email writing. ✔️ Excellent with Office tools (Word, Excel, PowerPoint) and G Suite.