Catherine D.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

I’m a highly reliable Virtual Assistant with 8+ years of experience in administrative support, customer service, data entry, CRM management, and technical support. I help businesses stay organized, responsive, and efficient by handling daily operations with accuracy and professionalism. My background includes phone, chat, and email support, document management, calendar coordination, lead follow-ups, and client communication for international companies. I’m experienced in using Zendesk, CRM tools, Google Workspace, MS Office, Canva, Zoom, and MS Teams. What I Can Help You With: • Virtual Assistance & Administrative Support • Customer Support (Phone, Email, Chat) • Data Entry, Document Handling & CRM Updates • Calendar Management & Appointment Setting • Online ESL Support / Communication Tasks • Social Media Posting & Basic Content Updates • Sales Support, Lead Management & Follow-ups • Technical Support & Troubleshooting Strengths & Skills: • Excellent English communication • Fast, accurate, detail-oriented • Reliable, organized & proactive • Trained in QA, customer handling & support tools • Strong client engagement and problem-solving skills If you’re looking for a dependable, efficient, and communicative Virtual Assistant to support your daily operations and deliver high-quality work—I'm ready to help your business run smoothly.