Monique S.

Operations & Marketing Pro | Small Therapy & Wellness Practices

Welcome to my profile! If you're a therapist or wellness practitioner who is great at helping clients and wants the freedom of owning a practice but doesn’t have the business or marketing background to run a practice smoothly, you're in the right place. I help small practice owners improve operations, intake systems, and use simple but effective marketing strategies so they can focus on client care instead of admin. I bring both business and marketing skills and therapeutic insight—a rare combination for small practices. What I deliver: Operations & SOPs – intake, scheduling, bookkeeping, analytics and admin processes that save time and reduce errors. I can help you setup the practice management software of your choice, Simple Practice, JANE App etc. Client Onboarding Systems – digital forms, email workflows, and templates that improve retention. Marketing Support – light website management, SEO basics, and social media strategies to promote your practice and attract the right clients. Course & Workshops – facilitator guides, staff training resources, and support for creating, promoting, and running your course. Why choose me: MSc Counselling student with practicum experience in therapy and knowledge of confidentiality, whether your practice operates under PHIPA or HIPAA. 6+ years combined experience in Public Relations, customer service, virtual assisting and digital marketing. How we’ll work together: We’ll start with a consultation or discussion to review your current systems and needs. I’ll identify gaps, recommend improvements, and then implement solutions. My goal is to make your practice easier to manage, easier to grow, and more client-friendly. I’ll be hands-on at the start to get your systems in place, then available only when needed, so you save money while keeping things running. If you’re ready to stop juggling business on your own and book more clients, let’s build the systems that give you more freedom to focus on what you do best: helping clients.