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Rafael A.
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Rafael A.

Customer Service Pro | Virtual Assistant | Web Researcher

I am a hardworking and able handle to multi tasking work. I have excellent communication skills and be able to follow the given instructions and understand each and every details. I can work accurately and efficiently in a minimal supervision. I am currently working as a Mobile Technical Support/Customer Service Representative from a BPO company for a couple of years now and would like to venture in an online platform. With years experience in a BPO environment I was able to handle pressure, meet target output and to provide satisfactory service to my customer's and to my clients. My skills set and my experience would be a great asset that I can use in this platform.

🇵🇭Talisay City, Philippines$4/hr100% JSS5.00 (8)Since Oct 2017

Earnings and projects

MRR
$811

Last 6 months ÷ 6

World#57,399 / 412k
🇵🇭Country#11,214 / 56.3k
Revenue, last 30 days
$986

Last 6 months: $4.9k

World#43,323 / 412k
🇵🇭Country#8,781 / 56.3k
Total earnings
$19k

Billed in all: $27k

World#143,266 / 412k
🇵🇭Country#23,765 / 56.3k
Per project
$1.8k

$2.4k in the last 6 months

World#84,787 / 412k
🇵🇭Country#17,283 / 56.3k
Projects, last 6 months
2

Across 3 contracts

0% fixed100% hourly
World#88,921 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
11
0% fixed100% hourly
World#192,419 / 412k
🇵🇭Country#16,201 / 56.3k

Earnings, last 30 days

$26.5k+$986 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$25.5k$26.0k$26.5k$27.0kOct 9Oct 24Nov 8

Skill rankings: Top 12% in Data Mining

Ranked by MRR among everyone on Upwork with the skill.

  1. #354BPO Call Center1,567 freelancers · 🇵🇭 #200Top 23%
  2. #1,076Online Research8,217 freelancers · 🇵🇭 #430Top 13%
  3. #1,077Data Mining9,150 freelancers · 🇵🇭 #374Top 12%
  4. #1,313Phone Support5,089 freelancers · 🇵🇭 #718Top 26%
  5. #2,682Technical Support11,267 freelancers · 🇵🇭 #1,569Top 24%
  6. #2,718Online Chat Support11,527 freelancers · 🇵🇭 #1,725Top 24%
  7. #7,957Customer Service37,167 freelancers · 🇵🇭 #4,412Top 21%
  8. #8,359Data Entry53,630 freelancers · 🇵🇭 #4,294Top 16%