Karen M.
Bilingual Customer Care Representative
I am a very proactive, responsible and dependable person who like the challenge of new things. I worked in the food industry as a manager on human resources, developing job sites preventing future lawsuits. I have worked for customer service representative for several companies assisting clients through phone, chat and emails using different platforms. I have a big experience handling clients for the management of their website and as a community manager of their socialmedia. Native Spanish and with a high level of English and French both written and spoken. I have work in US market for several companies with spanish and english customers.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $550
Billed in all: $17,372$17k
$275 in the last 6 months
Earnings, last 30 days
Skill rankings: Top 32% in Multiple Email Account Management
Ranked by MRR among everyone on Upwork with the skill.
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- #98Multiple Email Account Management303 freelancers · 🇻🇪 #5Top 32%🇻🇪#5 of 8
- #435Social Customer Service1,137 freelancers · 🇻🇪 #16Top 38%🇻🇪#16 of 41
- #514Medical Translation1,521 freelancers · 🇻🇪 #31Top 34%🇻🇪#31 of 68
- #1,795Outbound Sales4,644 freelancers · 🇻🇪 #18Top 39%🇻🇪#18 of 36
- #2,205Phone Support5,089 freelancers · 🇻🇪 #39Top 43%🇻🇪#39 of 76
- #2,710Scheduling6,335 freelancers · 🇻🇪 #58Top 43%🇻🇪#58 of 116
- #8,186Customer Support20,101 freelancers · 🇻🇪 #101Top 41%🇻🇪#101 of 226