Ruwena C.

With my 7 years of experience in Customer service support as a freelancer, I bring knowledge, experience, skills, and a customer-centric approach to any organization. I am committed to providing outstanding service, resolving customer issues, and fostering positive customer relationships. I have strong communication, problem-solving, and technical abilities that make me a valuable asset to any customer service team. Here's what I can do: - Email Support Expert - Chat Support Expert - Chargeback and Dispute - Excellent Customer Service - Excellent Typing skills - Tracking orders - Order Fulfillment - Admin Support - Data Entry - Communication with third-party suppliers - Answer email inquiries - Social Media management - Returns, Exchange, and Refund Processing - Procreate - Canva I also have experience in the following platforms: - Zendesk - Gorgias - Slack - Discord - Tidio - Shopify - Google Sheet - Skype - Gmail - Fulfillment Platforms like EcommOps, Omnipack (w2s), Floship, Shipstation, Shippo, Flexport, Amazon, Route etc) - Asana - Airtable Excited to be a part of your team :)