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Andrea Nicole O C.

Andrea Nicole O C.

Customer Service Support (Chat/Email), Drop Shipper, Data Entry, Leads

Why should I be hired for your project? 1. My experiences had helped me become more mature both professionally and personally. 2. I take pride being able to act as a helping hand to my clients. 3. I am very meticulous when it comes to details and I ensure that tasks are done efficiently and always on time. 4. It is my devotion to always initiate in doing and learning things. Teach a man to fish and you feed him for a lifetime. 5. Very versatile in learning to manage my time to be able to fully maximize my talent and resources. What are my skills that could benefit you if you hire me? 1. I am a very fast learner and is always curious and hungry to learn new things and ways on how I can better serve my clients. 2. I am very good when it comes to multitasking. I have been using Microsoft Office applications for 8 years. What are my positive traits? 1. I am confident that my experiences will be an asset to the business' goals and objectives. 2. I am positive the skills and knowledge I have learned and acquired from these experiences would be beneficial for me to perform the job efficiently. 3. I do not just rely on what is being taught to me rather I make it a point that I do research to gain more information on what is the job all about and what needs to be done. 4. I get things done before the deadline efficiently not jeopardizing the quality. 5. I am up to any challenges and responsibilities that may arise. I am open to working long hours and very open to any changes. 7 years work experience which includes: 1. Customer Service 2. Technical Support Home-based (Upwork) work experiences: 1. Chat Support (Zendesk and Intercom) Line of Business in: 1. Telecommunications 2. Hotel and Restaurant Management Tools used: 1. Google Sheets 2. Zendesk 3. Slack 4. Intercom 5. Shopify Office Applications: 1. Google Sheets 2. Microsoft Office

🇵🇭Quezon City, Philippines$14/hr100% JSS4.77 (10)Since Oct 2017

Earnings and projects

MRR
$722

Last 6 months ÷ 6

World#62,328 / 412k
🇵🇭Country#12,252 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $4.3k

Total earnings
$62k

Billed in all: $65k

World#63,200 / 412k
🇵🇭Country#9,548 / 56.3k
Per project
$6.9k

$4.3k in the last 6 months

World#24,656 / 412k
🇵🇭Country#5,881 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
9

Across 10 contracts

20% fixed80% hourly
World#212,268 / 412k
🇵🇭Country#18,392 / 56.3k

Earnings, last 30 days

$65kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$63k$64k$65k$66kOct 8Oct 23Nov 7

Skill rankings: Top 12% in English

Ranked by MRR among everyone on Upwork with the skill.

  1. #32Zendesk API115 freelancers · 🇵🇭 #8Top 28%
  2. #229Intercom744 freelancers · 🇵🇭 #98Top 31%
  3. #786Order Tracking2,668 freelancers · 🇵🇭 #568Top 29%
  4. #994Customer Relationship Management5,121 freelancers · 🇵🇭 #304Top 19%
  5. #1,215Google Docs8,007 freelancers · 🇵🇭 #639Top 15%
  6. #1,682Microsoft Word12,572 freelancers · 🇵🇭 #738Top 13%
  7. #1,725Zendesk5,908 freelancers · 🇵🇭 #963Top 29%
  8. #1,974English17,148 freelancers · 🇵🇭 #383Top 12%