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Annastasia K.

Annastasia K.

Customer Success Manager, SEO and Operations Manager, Social Media

I’m a Digital Marketing & Operations Manager with 5+ years of experience working in a fast-growing, fast-paced digital marketing environment. My experience goes far beyond one area of marketing. I’ve managed client accounts, coordinated teams, managed projects and deadlines, handled operations, supported leadership, worked directly with clients, coordinated marketing campaigns, prepared reports, and built processes that help teams work more efficiently. At the heart of what I do is simple: I make sure things get done — and done properly. I’m highly organized, meticulous, proactive, and naturally good at keeping track of multiple moving parts at once. I enjoy taking something complicated, bringing structure to it, and making sure everyone involved knows what needs to happen next. ### What I bring to the table: ✓ Account & Client Management ✓ Project & Operations Management ✓ Team Coordination & Leadership ✓ Digital Marketing Strategy ✓ SEO & Local SEO ✓ GEO / AEO ✓ Social Media Management ✓ Content & Campaign Coordination ✓ Google Business Profile ✓ Google Analytics & Search Console ✓ SEMrush & Search Atlas ✓ Client Reporting & Performance Analysis ✓ Website & Developer Coordination ✓ Administrative Operations ✓ Client Onboarding & Offboarding ✓ Workflow & Process Improvement ✓ AI-Powered Productivity ✓ ChatGPT & AI Workflow Development ✓ Research & Problem Solving I’ve worked across multiple client accounts and industries, coordinating SEO, content, social media, design, development, Google Business Profile, advertising, reporting, and other digital marketing functions. I’m also comfortable working directly with leadership and clients, managing priorities, preparing meetings and reports, following up on outstanding work, identifying potential problems, and making sure important details don't fall through the cracks. One of my biggest strengths is proactive follow-through. I don't like waiting for someone to tell me that something is overdue. If I see a deadline approaching, a client waiting for an answer, a team member blocked, or a process that could be improved, I want to address it before it becomes a bigger problem. I also use AI tools such as ChatGPT to work smarter — from organizing information and creating workflows to improving communication, summarizing information, researching solutions, preparing reports, and reducing repetitive administrative work. I see AI as a productivity tool that helps me work faster while still applying my own judgment and quality control. I'm now looking for an opportunity where I can bring my combination of management, digital marketing, client-facing, project management, and operational experience to a company where I can take ownership, grow, and make a measurable contribution. **Core strengths:** Account Management | Project Management | Operations | Client Success | Digital Marketing | SEO | Team Leadership | Process Improvement | AI Productivity | Communication | Organization

🇰🇪Nairobi, Kenya$10/hr100% JSS4.91 (100)Since Oct 2017

Earnings and projects

MRR
$41

Last 6 months ÷ 6

World#154,035 / 412k
🇰🇪Country#1,049 / 3,243
Revenue, last 30 days
$250

Last 6 months: $248

World#77,913 / 412k
🇰🇪Country#523 / 3,243
Total earnings
$25k

Billed in all: $25k

World#123,738 / 412k
🇰🇪Country#786 / 3,243
Per project
$216

$124 in the last 6 months

World#258,749 / 412k
🇰🇪Country#1,925 / 3,243
Projects, last 6 months
2
100% fixed0% hourly
World#88,918 / 412k
🇰🇪Country#531 / 3,243
Projects in all
116

Across 139 contracts

93% fixed7% hourly
World#22,782 / 412k
🇰🇪Country#215 / 3,243

Earnings, last 30 days

$25.1k+$250 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$24.8k$25.0k$25.2kOct 8Oct 23Nov 7

Skill rankings: #1 in 1 skill of 12

Rarest: top 27% in Article Writing, of 12,520. Ranked by MRR among everyone on Upwork with the skill.

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  8. #3,353Article Writing12,520 freelancers · 🇰🇪 #125Top 27%