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Cristel V.
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Cristel V.

E-commerce Customer Service Representative

𝐈𝐟 𝐲𝐨𝐮'𝐫𝐞 𝐥𝐨𝐨𝐤𝐢𝐧𝐠 𝐟𝐨𝐫 𝐚𝐧 𝐚𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 𝐰𝐡𝐨 𝐜𝐚𝐧 𝐣𝐮𝐦𝐩 𝐫𝐢𝐠𝐡𝐭 𝐢𝐧 𝐚𝐧𝐝 𝐬𝐭𝐚𝐫𝐭 𝐦𝐚𝐤𝐢𝐧𝐠 𝐚𝐧 𝐢𝐦𝐦𝐞𝐝𝐢𝐚𝐭𝐞 𝐢𝐦𝐩𝐚𝐜𝐭, 𝐈'𝐦 𝐲𝐨𝐮𝐫 𝐩𝐞𝐫𝐬𝐨𝐧! 🌟 12 Years of Stellar Service as a Customer Advocate 🥇 Multi-Talented Ecommerce Virtual Assistant 💼 Shopify and Gorgias My expertise in these strategic enablers will aid in the increase of customer trust, loyalty, and differentiation, all of which will lead to the strengthening of customer retention. Additionally, it will help your team scale efficiently and reduce risks, contributing to improving customer lifetime value and standing in the global market. 🔥 𝙃𝙚𝙧𝙚'𝙨 𝙩𝙝𝙚 𝙡𝙞𝙨𝙩 𝙤𝙛 𝙢𝙮 𝙚𝙭𝙥𝙚𝙧𝙩𝙞𝙨𝙚 𝙩𝙝𝙖𝙩 𝙘𝙖𝙣 𝙘𝙝𝙖𝙣𝙜𝙚 𝙮𝙤𝙪𝙧 𝙡𝙞𝙛𝙚. 👇👇👇 ● Ecommerce Customer Support | General Customer Support | Technical Support ● Shopify Admin support | Virtual Assistance ● Online Chat Support | Email Support | Communication Support ● Order Processing | Sold outs and Return Processing 𝙄'𝙢 𝙩𝙚𝙘𝙝-𝙨𝙖𝙫𝙫𝙮 𝙖𝙣𝙙 𝙄'𝙢 𝙬𝙚𝙡𝙡-𝙚𝙦𝙪𝙞𝙥𝙥𝙚𝙙 𝙩𝙤 𝙬𝙤𝙧𝙠 𝙬𝙞𝙩𝙝 𝙩𝙝𝙚𝙨𝙚 𝙩𝙤𝙤𝙡𝙨.👇👇👇 ● Gorgias ● Salesforce ● Microsoft Outlook/Teams ● Microsoft Office ● Slack ● Happy Returns ● Shipmonk ● Okendo ● Siebel ● Canva ● Gsuite ● Loyalty Lion ● ShipHero ● Shipstation ● Amazon ● Zendesk ● Intercom ● Freshdesk Sound like a fit? Drop me a quick message or invite so we can schedule a Discovery Call. -Krissy

🇵🇭San Pedro, Philippines$10/hr100% JSS5.00 (3)Since Oct 2017

Earnings and projects

MRR
$1.5k

Last 6 months ÷ 6

World#32,423 / 412k
🇵🇭Country#4,806 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $8.9k

Total earnings
$49k

Billed in all: $52k

World#77,327 / 412k
🇵🇭Country#12,258 / 56.3k
Per project
$8.2k

$4.5k in the last 6 months

World#20,346 / 412k
🇵🇭Country#4,835 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
6

Across 9 contracts

0% fixed100% hourly
World#250,290 / 412k
🇵🇭Country#23,310 / 56.3k

Earnings, last 30 days

$51.9kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$50k$51k$52k$53kOct 8Oct 23Nov 7

Skill rankings: Top 7% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #83Ecommerce Order Fulfillment755 freelancers · 🇵🇭 #52Top 11%
  2. #187Ecommerce Support1,624 freelancers · 🇵🇭 #116Top 12%
  3. #206Customer Care2,153 freelancers · 🇵🇭 #69Top 10%
  4. #353Customer Experience2,788 freelancers · 🇵🇭 #148Top 13%
  5. #497Customer Satisfaction3,986 freelancers · 🇵🇭 #230Top 12%
  6. #2,147Customer Support20,101 freelancers · 🇵🇭 #1,021Top 11%
  7. #2,221Shopify23,160 freelancers · 🇵🇭 #474Top 10%
  8. #3,592Data Entry53,630 freelancers · 🇵🇭 #1,680Top 7%