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Hassan W.

Hassan W.

Customer Service Representative: Email, Chat, and Call support.

Are you looking for a reliable, professional, and customer-focused Customer Support Representative who can deliver exceptional customer experiences and help your business build lasting customer relationships? You're in the right place! I am a dedicated Customer Service Representative specializing in Email Support, Live Chat Support, and Phone Support. My goal is to help businesses provide outstanding customer service, resolve customer concerns efficiently, and maintain high levels of customer satisfaction. I understand that excellent customer service is the backbone of every successful business. I am committed to communicating professionally, responding promptly, and ensuring every customer interaction leaves a positive impression. My Services Include: 📧 Email Support Responding to customer inquiries and complaints Managing customer support inboxes Handling order confirmations and follow-ups Providing product and service information Processing refunds, returns, and exchanges Writing professional and personalized email responses 💬 Live Chat Support Real-time customer assistance Handling multiple customer conversations Answering FAQs and resolving issues Providing product recommendations and guidance Maintaining a friendly and professional tone 📞 Phone & Call Support Inbound and outbound customer calls Answering customer questions Resolving complaints and troubleshooting issues Order tracking and customer follow-ups Appointment scheduling and confirmations Professional verbal communication Why Choose Me? ✔ Excellent written and verbal communication ✔ Professional, friendly, and empathetic approach ✔ Patient and solution-oriented attitude ✔ Strong attention to detail ✔ Quick learner and adaptable to new tools ✔ Reliable, organized, and committed to quality ✔ Focused on customer satisfaction and long-term relationships

🇵🇰Islamabad, Pakistan$7/hr100% JSS4.88 (28)Since Nov 2017

Earnings and projects

MRR
$0

Last 6 months ÷ 6

World#286,335 / 412k
🇵🇰Country#33,775 / 52.9k
Revenue, last 30 days
$0
Total earnings
$3.5k

Billed in all: $3.5k

World#286,335 / 412k
🇵🇰Country#33,775 / 52.9k
Per project
$80
Projects, last 6 months
0

Across 1 contracts

0% fixed100% hourly
World#209,850 / 412k
🇵🇰Country#32,103 / 52.9k
Projects in all
43

Across 52 contracts

54% fixed46% hourly
World#70,811 / 412k
🇵🇰Country#11,242 / 52.9k

Earnings, last 30 days

$3.5kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$3,400$3,450$3,500$3,550Oct 8Oct 23Nov 7

Skills