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Janine E.

Janine E.

Experienced Customer Service Representative

A committed, customer centric and performance driven call center agent with over 6 years of experience handling inbound calls in an E-commerce account. Skilled at developing and maintaining client loyalty by providing high standard of customer service. Throughout these years I've been working to reach my goals, to provide excellent performance and great client service. iit has taught me the right attitude and values, increases my knowledge, and honed my skills as a customer service representative.

🇵🇭Davao, Philippines$5/hr70% JSS5.00 (4)Since Nov 2017

Earnings and projects

MRR
$2k

Last 6 months ÷ 6

World#22,120 / 412k
🇵🇭Country#2,487 / 56.3k
Revenue, last 30 days
$1.8k

Last 6 months: $12k

World#24,050 / 412k
🇵🇭Country#3,242 / 56.3k
Total earnings
$136k

Billed in all: $139k

World#26,727 / 412k
🇵🇭Country#2,925 / 56.3k
Per project
$45k

$12k in the last 6 months

World#1,173 / 412k
🇵🇭Country#112 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
3

Across 5 contracts

0% fixed100% hourly
World#304,143 / 412k
🇵🇭Country#31,917 / 56.3k

Earnings, last 30 days

$139k+$1.9k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$137k$138k$139k$140kOct 8Oct 23Nov 7

Dotted: longer than usual between two readings. Hatched: over two weeks without one.

Skill rankings: Top 4% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #1,191Customer Support20,102 freelancers · 🇵🇭 #520Top 6%
  2. #1,929Data Entry53,630 freelancers · 🇵🇭 #801Top 4%
  3. #2,007Customer Service37,168 freelancers · 🇵🇭 #856Top 5%