Fauzan J.

Project Manager | Agile, Operations & Workflow Optimization

I help teams fix broken execution workflows, align cross-team delivery, and build scalable operating systems for consistent releases. My background is QA, product management, and technical program management across a combined 9 years. The last 4–5 of those have been purely TPM work on live game backend systems: release cycles, SDK coordination, analytics pipelines, customer escalations, and the cross-team logistics that make or break a ship date. One thing that shows up consistently in my work: I find where a process quietly bleeds time, then close it. At one point, PR reviews on my team were stretching past a week because no one owned the flow. I restructured how reviews were tracked and escalated — first response time dropped to 1–2 days. On the delivery side, I've coordinated backend releases for Payday 3, Wildgate, and Sunderfolk — keeping SDK, QA, and infrastructure teams moving together across timezones and competing deadlines. What I can take off your plate: • Release and sprint coordination across engineering, QA, and stakeholders • Workflow audits — finding where delivery slows down and why • Runbooks, process documentation, and internal tooling (Jira, dashboards, automations) • Escalation triage and stakeholder communication • Technical program support for software or infrastructure teams I work well in ambiguous situations where the problem isn't fully defined yet. That's usually where I'm most useful. If your team is shipping something and the coordination layer needs work, I'm open to hearing about it.