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Rawan M.

Rawan M.

Professional Summary

Experienced English teacher with over 6 years in online and offline teaching, specializing in personalized learning plans and student engagement. Skilled in curriculum design, achieving high satisfaction rates, and improving educational outcomes in multicultural settings. I am also experienced and well versed in Customer support and management. I worked for many giants in the BPO industry. I am very empathetic and enjoy customer care and providing top notch service. I worked with Call, emails and chat support and ready for a new and exciting journey.

🇪🇬Alexandria, Egypt$5/hr100% JSS5.00 (2)Since Nov 2017
GlobeUpwork

Earnings and projects

MRR
$748

Last 6 months ÷ 5.8 months active (since May 2026)

World#60,585 / 412k
🇪🇬Country#762 / 6,385
Revenue, last 30 days
$1.1k

Last 6 months: $4.3k

World#40,014 / 412k
🇪🇬Country#452 / 6,385
Total earnings
$4.9k
World#259,786 / 412k
🇪🇬Country#3,567 / 6,385
Per project
$1.6k

$1.1k in the last 6 months

World#91,949 / 412k
🇪🇬Country#1,035 / 6,385
Projects, last 6 months
4
25% fixed75% hourly
World#51,814 / 412k
🇪🇬Country#652 / 6,385
Projects in all
3

Across 4 contracts

25% fixed75% hourly
World#304,146 / 412k
🇪🇬Country#4,794 / 6,385

Earnings, last 30 days

$4.9k+$1.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$3k$4k$5kOct 9Oct 24Nov 8

Skill rankings: 🇪🇬Top 11% in Microsoft Word in Egypt

Ranked by MRR among everyone in Egypt with the skill. 3 skills with fewer than 10 freelancers aren't counted.

  1. #4Time Management19 freelancersTop 21%
  2. #6Problem Solving29 freelancersTop 21%
  3. #6Task Coordination24 freelancersTop 25%
  4. #15Call Center Management53 freelancersTop 28%
  5. #24Microsoft Word211 freelancersTop 11%
  6. #25Zendesk70 freelancersTop 36%
  7. #32CRM Software108 freelancersTop 30%
  8. #49Online Chat Support162 freelancersTop 30%