Dexter D.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Experienced professional who is solutions-oriented and thrives in a fast-paced environment. I have worked with every industry, every spend level and can help you with your business goals. With over 22 years experience providing quality and efficient services to each industry. I have leadership skills and experience in customer service management for over 5 years, 17 years experience in e-commerce content management, and 9 years of in-depth experience as an independent contractor. WORK EXPERIENCE: GAGGLE.NET– School districts technology provider company for student safety. Position: Safety Representative (Remote Independent Contractor) Bloomington, Illinois – December 2017 to October 2021 (End of contract) • Review contents such as documents, videos, images, URLs, chat messaging, email exchanges and analyze student activities to identify potential violations in internet usage based on policies, self-harm or threats by other persons/individuals. • Escalate and categorize inappropriate URLs and content including words, phrases, statements, videos and images within the school communication systems pertaining to drug and alcohol use, violent intentions, sexual content, self-harm, suicidal tendencies, hate speech, pornography, and trends that pose danger to students. • Determine student communications if it poses a threat to a student's well-being and accordingly takes the best course of action necessary. • Notify danger and escalate to supervisors, and if necessary notify designated school representatives or law enforcement units in urgent cases of potential danger to students. • Investigate potentially troublesome incidents in schools, trends, and national issues that may negatively impact students and communicate/escalate to L2s or superiors. eSOFT – ZVELO - Cyber threat intelligence and web content classifications company Position: Web Analyst (Remote Independent Contractor) Denver, Colorado – May 2008 to May 2013 (End of Contract) • Conducted deep website content examination including sub-URLs. • Website content categorization for secure web filtering • Performed URL history examination • Verify and mark fake/phishing websites with fraudulent contents • Web precise classification of contents • Help and assist network engineers establish protection against internet potential threats by adding additional categories for effective network policy • Security Protection (Spam, Compromised and links to Malware, Phishing, and Fraud, Virus and Spyware) • Used language translation tools for foreign languages. INSIGHT – PCM – IT solutions and technology provider company Position: Senior Content Specialist Tempe, Arizona - October 2005 to October 2022 • Conducted comprehensive IT research from manufacturers on IT products & services and upload content online • Spearhead creation of product content (copy, digital assets, specifications). • Maintained specifications, product features properly updated and accurate in all corporate websites • Communicate with product vendors and manufacturers to provide precise and accurate data • Coordinate with marketing managers for product launching to make marketing content/ advertisements highly presentable • Initiate projects with managers and colleagues with flexibility and responsiveness, in person and via digital communications • Category in-charge of Network Solutions (Hardware and Software) • Category in-charge of Data Storage (Business and Consumer products) • Category in-charge of Power and Batteries • Web Product Content (Online Shopping Website) • Category Add-ons, Cross-selling, Up-selling • Creation of Product SKUs in the System (IMS) • Update/ Improvement of Product Information Database AVANT - ELECTROWORLD - Retailer of IT Products - Desktop computers, laptops, Wireless networking/ LAN products, storage devices, Wireless communication devices, computer peripherals and appliances. Position: MANAGEMENT TRAINEE - Branch Operations officer Philippines - February 2005 to July 2005 • Handled retail store operations (Apple, HP, Compaq, Acer, Asus, Fujitsu, Toshiba, Palm one, Dlink, Linksys) • Visual Merchandising • Conducted Product Orientation and Technical Training • Inventory Stock Monitoring • IT Products Nationwide Competitive Pricing • Sales and Marketing escalation HMR INCORPORATED - Importer and Distributor of IT Products - Branded computers, notebooks, servers, Networking/ LAN products, computer peripherals, office equipment, home appliances, and industrial products. Position: TECHNICAL SUPERVISOR - Customer Service Center & Technical Department Philippines - 2000 to 2004 • Supervised Customer Service Center operations and Technical Department productions (PC Desktop, Notebooks, PDAs, CRT, LCD, Wireless Networking, Telecom) • Conducted Product seminars and training • Hardware Upgrade operations (Desktop and Notebooks) • Corporate Channel Services (LAN, WLAN, Standard Computing Setup) • Technical Services income generation